Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
1
Still need some software work
on November 17, 2021
Posted by: Panman
I wear hearing aids and the Pixel 6 does not connect to the Bluetooth. Have filed a ticket with Google and found I am not the only one with this issue. Will give the phone to my wife who does not use hearing aids. I would call it a work in progress. Other than that it makes calls and connects to internet and takes pictures.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Fingerprint sensor
on November 17, 2021
Posted by: Serge C.
Sensor not working. Tried all of the recommended fixes, didn't work.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on November 17, 2021
Posted by: Daniel
Great phone, love the camera. Quick and reliable, the memory capacity is better than my previous phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Get this Phone
on November 17, 2021
Posted by: David
First, the size of the Google Pixel 6 is perfect. It's not too large, and not too small. The touch screen is very responsive, and smooth. All the apps load very smooth. After the update to the fingerprint reader, it's much easier to get it to scan my fingerprint.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Disappointed but still bought it
on November 17, 2021
Posted by: Kana
I wish the pixel 6 came in a smaller size more comparable to the pixel 3 which I upgraded from. I feel like I'm holding a brick to my face when answering a call. It's also very heavy. I loved how the pixel 3 was slim and lightweight. The size of the 6 is impractical for girls to fit in their pockets.The rubber banding affect that distorts the screen when I scroll is irritating and there should be an option to turn it off. The camera quality before the picture is taken looks so bad it's embarrassing when I ask people to take my photo. Luckily the end product turns out fine, but I hate having to explain that the pixel actually has a good camera. You can't tell until the picture has processed. The battery life could be better when comparing to other similar phones on the market but at least it's an upgrade from the 3. The screen is responsive, the phone is fast and the fingerprint unlock is much better. Hoping the pixel phones continue improve
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Google 6
on November 17, 2021
Posted by: Denis
Like everything about it except the fingerprint I whish it was on the back, it was more comfortable to use it there.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Grear, but horrible fingerprint sensor issues
on November 17, 2021
Posted by: JGarcia
Overall the phone is good...really really good. The Achilles heel is the in screen fingerprint sensor. It only works 10-15% of the time. When it does work it's slow to unlock.Fingers crossed they can fix it soon with a software update.The issue so bad that it overshadows everything else that's amazing...so much that I'm considering going back to my Pixel 2XL.Google please fix the issue quickly...I really don't feel like going back to a 3 year old phone
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
not perfect
on November 17, 2021
Posted by: notperf
good but still laggy and glitchy in some places ive seen weird things happen on the device
I would recommend this to a friend!
Written by a customer while visiting Google LLC