Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
4
Good Value but missing some nice features
on January 15, 2022
Posted by: Conte14
The Pixel 6 is a hardware upgrade we have been waiting for a long time on the pixel line. The screen quality and feel of the phone is great. Two of my favorite pixel features however are not present in this phone. Squeeze for assistant was something that got me using Google Assistant way more than I ever would otherwise. Having the rear fingerprint sensor to swipe down on for notifications was seamless and quick. Removing those features has made using this phone a lot more clunky as it is less usable with one hand. They created a double tap on the back to get notifications, but it doesn't work well or at all when you are using a phone case. I still like the phone, but I wish Google kept more of the features their consumers love that made them different.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Good hardware, but a little buggy
on January 15, 2022
Posted by: PhilB
I've owned Pixel phones since the original. The Pixel 6 has some nice upgrades on previous versions. Specifically I like the new camera, and generally the Android 12 experience is pretty good. Unfortunately there are also lots of small bugs that do come up that I haven't experienced on previous devices. Audible will stop playing randomly sometimes, youtube crashes when casting to another device every once in a while, and sometimes I receive texts the morning after they were sent for a few examples. Not enough to return the phone, but things that I desperately want fixed before I would consider recommending this phone to others. The fingerprint reader in screen is ok, and not as bad for me as I have heard in some other reviews. BUT, the back fingerprint reader on previous models was still much, much better. I hope it returns in future versions.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Modest improvement
on January 15, 2022
Posted by: Bizzydad
The fingerprint biometric scan on main screen is terrible and I wish my pixel 5 wouldn't have started having so many issues after a year so I felt need to upgrade. I hope they do face scan or bring back the reverse side thumbprint scanner. I can't login to most apps with biometrics now and it makes the phone more frustrating to use. Not much else has improved significantly with the device over the pixel 5, battery life doesn't seem too great.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 9, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Finger print and hanging issues
on January 15, 2022
Posted by: Krishna
Phone having finger print login issues, it is sometimes working and sometimes not working. Also phone hanging opening multiple apps. Have to restart phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 19, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on January 15, 2022
Posted by: ShadowRaven89
It's a great phone works amazing. Camera takes amazing photos that are clear as crystal. It's fast loading and does great with games.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Buggy
on January 15, 2022
Posted by: wbarrett05
Way to buggy to recommend. Maybe once they get their act together it will be a good phone
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 9, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Improvement buy needs a little work
on January 15, 2022
Posted by: Jason
By far an improvement on my previous 4a 5g. A lot faster and camera is way better. One complaint would be the finger print unlock wish at was on the back like the previous versions. And I always have trouble with it and have re mapped my thumb a few times.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
A-
on January 15, 2022
Posted by: T. Clark
really good phone for the money. still needs some software tweaks and improvements here and there but im willing to wait it out. bought the stand 2 as well and im liking it
I would recommend this to a friend!
Written by a customer while visiting Google LLC