Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
4
Almost perfect
on November 17, 2021
Posted by: Longster
Love the phone. Very delightful to use it. The only reason why I gave it 4 stars is cuz of the Bluetooth issue. I wear hearing aids (Phonak Bolero M90) and the Bluetooth connection is unreliable. I took the risk to keep my phone and hope that Google will fix Bluetooth soon. My justification for keeping the phone was the live captioning call which I can still converse over the phone via a speaker at the same time. Although I would prefer to listen through my hearing aids privately. I'll change it to 5 stars once they fix the issues so don't disappoint me Google.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6
on November 17, 2021
Posted by: Kelly
Great so far! I like how it teaches you how to use it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Off to a BAD start
on November 17, 2021
Posted by: TJ Rentfro
As if the logistical nightmare behinds getting my phone from FedEx after they lost it wasn't bad enough, the functions of the phone (now that I have it) aren't stellar. Google really dropped the ball this phones release. I'm still waiting on a case to show up that I ordered the same day as the phone. Life however, doesn't wait for your case. So by day 3 of having it (case now 2 weeks late) it took a 2ft fall from our coffee table to our tile floor. Somehow this managed to put a chip in the corner of the glass of the screen. My fault, but would have been avoided if I had my case by now. As far as the phone's operation, numerous apps seem to have difficulty with location services. Bluetooth likes to disconnect randomly from my vehicle, requiring me to shut Bluetooth off and turn it back on again. Additionally, I'm trying to get used to the "swipe to go back" function, but it's awful. Anytime you try to swipe through pictures on various apps, it just loads the previous page.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Some good, some meh
on November 17, 2021
Posted by: Anonymous
Battery life is excellent, connectivity is excellent, I don't like how non-customizable Material You actually is. Lots of space in the main screen is lost due to widgets you can't remove!Front Camera is a sore downgrade from my Pixel 3. Autofocus means it's impossible to get nice, detailed selfies, without contorting your body and using mirrors to use the back camera. This is such an odd step backwards, considering the historical emphasis of Pixels as camera phones, and the emphasis of capturing authentic skin tones on Pixel 6.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 3, 2021
The best way to compare the Pixel 6 to another Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Amazing Phone, but Fingerprint Reader is a Letdown
on November 17, 2021
Posted by: CodyBear95
The camera is phenomenal, great processor, a NICE display. The only problem that I have so far is a few system UI glitches and the fingerprint scanner not working the best. Besides that, it is the best phone I have ever owned and I hope to keep it for the next five years.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Really Good
on November 17, 2021
Posted by: Casey
So far it's really good. I am having extra Android Auto issues that I hoped the Pixel would fix, but there's always issues with AA. The phone is a great size. It is smooth and everything works right. It looks great. I think Google did a good job with these phones and it might even be underpriced if you compare it to any of the competition and their features, which is great! I traded in a new Samsung phone and this blows it away! I also use an iPhone and i like this new OS much better than iOS. If they could fix AA I think Apple would be in trouble. That's a pretty big deal and the Pixel should work with it better than other brands. That's the only reason this isn't a 5 star. Overall I think this is one of the best phones around right now! Great job!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My new Pixel 6
on November 17, 2021
Posted by: CarolD
Love my new pixel. Loads apps fast, improved voice quality on calls, great color makes it easy to find my phone. Still exploring other new features.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Removal of the Hardware Finger Biometric Unwise
on November 17, 2021
Posted by: Ariel L
Google decided for some odd reason (again) to remove the one key differentiating feature of its flagship Pixel. It shocks me that this decision was made. The alternative screen based biometric does not work well and requires two hands to operate instead of one. The convenience of using your finger while phone in pocket to unlock phone (as in Pixel 5) is helpful on many levels. Shame on the design team-I hope you get fired.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC