Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
5
Pixel 6
on January 22, 2022
Posted by: formyelbowroom
I like the screen, intuitive typing, hold for me feature, screen record and received call interface.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Too big and too many glitches
on January 21, 2022
Posted by: Michael
I’ve been a google phone user for years… since nexus… honestly I feel like this model… specifically the 6 is very big and hard to handle. On top of that, the movement of the fingerprint reader is a total fail. I’ve owned all google pixel series of phones and I purchased the 6 and had it for less than 24 hours. Also the huge boxy lump of a camera is just obnoxious. Hopefully the next version can be scaled down in size, lumps/ humps and have reliable security to unlock the phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 23, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Truly Awful
on January 21, 2022
Posted by: Ryan
I had the phone for a few days and at first I though I could live with some of the issues. But it became too much. The phone would randomly open the Google Assistant all the time. Silent rooms, while watching YouTube, conversations, etc. The screen was really bad. It's one of the first things I noticed, but hoped that the January update would correct it, it didn't. My previous OnePlus 6t (a roughly 4 year old device) is much, much, better. I also missed face unlock, gesture controls, quick toggle of sound profiles, a decent finger print scanner, great service coverage and over all smoothness. All things that my 6t had since it launched 4 years ago. I returned the device and bought the OnePlus 9 Pro and couldn't be happier.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2
Underwhelmed
on January 21, 2022
Posted by: Anonymous
Bluetooth connectivity problems on previously connected devices; also, headphone/microphone jack problem (won't physically insert with Google pixel case); also, slow charging. Being handicapped, not being able to access my Bluetooth devices has been a disparaging situation, especially since no solution has been forthcoming.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
A Huge Upgrade
on January 21, 2022
Posted by: Proud Mom
Received Pixel 6 as a gift. It's an upgrade from Pixel 2. Comparatively this is a bigger and heavier phone. I still have to get used to the fingerprint login position. I prefer it being on the back of the phone where I can easily use my index finger. The protruded camera bar causes problem in using a selfie stick. Otherwise, it is a nice phone!
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Not quite for me
on January 21, 2022
Posted by: atxpop
I got the Pixel 6, but returned it. As much as I wanted to get out of my S20, the Pixel just was missing some features I really wanted to keep.One being Samsung pay. Another was the ability to create a folder and put multiple apps in it at once. I have a folder for fast food and restaurants that has about 15 entries in it. On the S20, once the folder is created, I can check all the apps I want to put in it at once. On the Pixel, I could only do them one at a time. And I have 6 folders to do this to. It is a bit heavier than the S20. I was disappointed that it did not have the double tap on the screen to put to sleep. The AOD does not move around the screen. I was concerned this would lead to a burn in on the screen.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Nice Phone, Tough to Setup
on January 21, 2022
Posted by: Anna
The phone is sleek, full of features but those features are difficult to access. It is not intuitive as it claimed to be.Difficult to setup ring tones for email, phone, messaging and FB without it defaulting to a general sound There isn't a good YouTube or Google tutorial As an older person, I wish they would go back to providing a manual to help setup and use the phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent upgrade
on January 21, 2022
Posted by: Anonymous
Recently upgraded from a Pixel 4 to the new Pixel 6. Very happy with the fingerprint login, facial recognition was not my favorite. Camera is pristine and screen looks very sharp. Love how my phone is constantly learning about my usage. Ease of use is amplified by Pixel tips. My wife (non-Pixel user) is very jealous and is considering a change to Pixel.
I would recommend this to a friend!
Written by a customer while visiting Google LLC