Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
5
Pixel 6 review
on January 25, 2022
Posted by: Karen
So far my new pixel 6 is a great phone.. just like my old phone the pixel 3, just a little bit larger screen. I hope this phone last just as long as my old phone.. great features, and a very long battery life..
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Fingerprint Disappointment
on January 25, 2022
Posted by: Erica
I would love to give the Pixel 6 a 5 star review but the most impactful aspect of the phone is the fingerprint ID. It affects me EVERY TIME I try to use my phone. It is not reading my print well and it does not read it AT ALL with a screen protector on. Once I unlock my phone, other apps respond to my print ID but the start up does not. So disappointing. I LOVED my Pixel 3. If the fingerprint was still on the back of the phone, it would be so much better. It has been a week and I am trying to stay optimistic. The camera is fantastic, the video too. Google bombed on this simple operational feature.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Good Phone so far, but the fingerprint unlock doesn't work
on January 25, 2022
Posted by: M.S.
So far it's been an OK phone, but I'm not sure I would qualify it as a significant upgrade from my previous 3a (TBD!). I've yet to take any significant pictures with it so I still can't judge the quality of the camera. My main pain point is using the fingerprint unlock: it doesn't work! While it's still not as expensive as the other high tier phones, maybe the cheaper and more stable 5a would have been enough for my needs.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
I love this phone!
on January 25, 2022
Posted by: Andrew P
I purchased the Pixel 6 in Seafoam Green. I love this color. This phone has stellar performance.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on January 25, 2022
Posted by: Mary
I love it. Best phone I have had so far. Will not disappoint
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Clunky
on January 25, 2022
Posted by: David P
Upgraded from pixel 3 after reading positive reviews. Was surprised at how clunky the phone is. On-screen fingerprint sensor to unlock is decidedly inferior to the specialized sensor on the pixel 3. Phone is large and overweight at the top, which makes it hard to balance in one hand. Frequently reboots when camera enabled, which others online report as well. Frustrating to get a new phone and then spend 45 minutes waiting for support then have to go through the whole update / reboot into safe mode / factory reset blah blah and in the end still have a malfunctioning camera. Wish I'd gotten the 5 instead.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Obsessed!
on January 25, 2022
Posted by: Anonymous
I haven't bought a new phone in such a long time. But I'm so glad this was the one I ended up with! I had started off with another option and was super disappointed and returned it to get the pixel 6. The camera on this thing freaking rocks and it's so easy to navigate and the system is FAST. Major upgrade and couldn't be happier. I just wish that it came with the charging block and not just the c cord
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best phone ever
on January 25, 2022
Posted by: Aron
Been a lifesaver dose everything just moved to Seattle WA and it gets me on bus get home just amazing product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC