Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
3
Not up to standard
on January 26, 2022
Posted by: Brandimvm
Took the leap on Google for a cheaper phone of quality. I'd rate it low-mid tier at best.The front camera has horrible quality unless you're in very bright lighting. Even then it doesn't film great tiktoks lol but the back cameras are decent and Google has some neat features like the magic eraser.The battery life is on the low end of average. On a slow enough day at work it probably needs to charge before I leave. It has adaptive settings, but it still can't quite keep up with a lot of usage.The screen looks good, but apps are buggy. Just now it wouldn't register that I was pushing to send an email. The entire rest of the screen worked fine but I could not send the email even after restarting the app.I'm still adjusting to the os, but it is very fluid and intuitive. You can't make folders in the app drawer which is a major complaint for me. There's a search feature but that doesn't declutter visually.Don't get this phone if you don't have patience for bugs. I'd go 2.5 if I could.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 17, 2022
We really appreciate your feedback, and we are sorry to hear that you are having issues with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Overall great
on January 26, 2022
Posted by: chapseas
Purchased my phone after the January update and have had virtually no problems.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great phone
on January 26, 2022
Posted by: Travis
This phone has been a lot of fun for me. I upgraded from a Pixel 3 so the jump in memory, software and over all performance has been nice. The battery is better too, which is nice. Over all if you are looking for the best value on the market and flagship performance this is the phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on January 26, 2022
Posted by: Daniel
I have been using this device for 2 - 3 weeks now. And I have had a great experience so far. It's a great size, fast, I like the design and feel. The controls and how you navigate the phone is simple once you get the hang of it. It has a great camera; Night vision and magic eraser are 2 of my favorite features. The battery of the phone is also good. I am able to get through the day without having to charge my phone until the night. And I like that it has a lot of useful features like translation, smart charging, battery share, etc. I would recommend this phone 100%.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2
Defective
on January 26, 2022
Posted by: Omorales28
Came out of the box with a defective speaker. Google warranty is worst than the DMV.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Snappy and elegant device
on January 26, 2022
Posted by: LG23
This was my first pixel, coming over from a Samsung S10E and an iPhone before that. Thus far I've enjoyed the integration of the Google experience into everything. The S10E did a good job but fully commiting to Samsung's platform wasn't really an option - in Bixby, etc. The iPhone obviously is a top notch device, but I personally prefer the Google experience. Overall, I'd recommend the Pixel 6.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
fingerprint
on January 26, 2022
Posted by: flynang
I miss the fingerprint reader of the pixel 3. I loved that. The one on the Pixel 6 is useless. The pros of the 3 was that you could feel where it was. You didn't have to look at the phone. The 6, you have to look to see where the scanner is plus it hardly ever works the first time.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 27, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Basic Review
on January 25, 2022
Posted by: Haelto
It's a little too big. Very slick without a case. Finger print scanner doesn't always work. Video popout feature works well. Camera is nice
I would recommend this to a friend!
Written by a customer while visiting Google LLC