Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
1
My hand has been sore all week
on January 27, 2022
Posted by: Probably Dragon
I got "the small phone." What a joke. I have used a Pixel 3 for a long time and I've been very happy with it. I couldn't acquire any Pixel phones smaller than 6 inches, so I gave the Pixel 6 a try. After ONE HOUR of usage, my hand was numb and my arm felt like it was about to fall off. I assume "user statistics" are to blame for this, as every mobile company is primarily selling phones bigger than 6-inches.I never imagined living in a time where I had to depend a company like ASUS to buy a phone that actually fits in my hand. Do people not use their hands anymore? Am I missing something?
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 17, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Love the display and battery life. Amazing camera and so many awesome features. But man, that in-screen optical fingerprint scanner is such a step down from the sonic reader on the back. I just don't understand that decision.
This review is for the pixel 6, NOT the pro. I have only had my phone for 2 weeks now and I have loved it. It's the perfect size to hold and have in your pocket. I haven't had any issues with the finger pad reader not working like others have. I would purchase the phone again.
I love this phone. I'm new to Pixels (Samsung), but It's UI is so good with very little change to get used to. Google assistant is awesome along with all the Google features being super helpful. Haven't run into any problems. Would highly recommend to anyone, android of iOS user.
The phone needs far better firmware to run smoothly with the fingerprint unlock. The fact that Google does not support the face unlock features from pixel 4 series is very sad considering it was by and large the best face unlock software for it's time in my opinion. The fingerprint reader here is slow and almost always has an issue reading my fingers due to me being naturally oily.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
I've been a Pixel user for years, so naturally I was exited for the 6 to release. It's absolutely perfect, couldn't ask for more out of a phone, definitely beats out the competitors easier. Really happy with this phone.