Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
5
The Price is Right
on November 17, 2021
Posted by: New Pixel User
I love this phone, and for the price range, I can ignore the issue with the fingerprint unlock. The lock is a little slow. But the phone runs insanely well and the camera is top notch. Outpaces anything in it's price range. I recommend the Pixel 6 100%.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Lack of customization
on November 17, 2021
Posted by: GalacticElf
The only reason I am putting 4 instead of 5 stars is because of change to the UI. A lot and I mean a big chunk of customization options had been removed from the new android update. I feel that whoever designed the UI options either worked for Apple IOS or just wants to be more like Apple (and thus making people like me sad). I liked being able to make my phone about me, but now it's not. Aside from that I enjoy everything else and am hoping that customization will be back someday.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Gets the job done and has a great camera
on November 17, 2021
Posted by: Jake
Great cameraAwesome battery lifeLots of Google smartsNo preinstalled junk
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Worse than older models.
on November 17, 2021
Posted by: User
Would not recommend. Unlock feature with thumbprint sucks with or without a screen protector. New UX features to navigate are not intuitive or consistent.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Pixel 6 needs a smaller phone
on November 17, 2021
Posted by: Kevin
I have a Pixel 5 and the size and weight is perfect. I figured that I'd give the Pixel 6 a try because of the hype, even though it was a bit larger. After 2 days, the size and weight of it became too inconvenient to a point where I knew that I wasn't going to enjoy the phone to it's fullest. On top of that, the fingerprint reader on the screen had trouble reading my fingerprints despite many attempts at redoing them. The features, camera, and especially the price are great, but the size, weight and fingerprint reader was enough for me to return the phone. I am hoping that they will strongly consider making a 6" phone similar to the Pixel 5 next year and I will be more than happy to purchase it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
So far, so good!
on November 17, 2021
Posted by: kerbe
Perhaps my perspective is warped (I traded-in a Pixel 3 for this phone) but I'm very impressed! The Pixel 6 is FAST and the battery life is astonishing: Actions that used to drop the P3's charge by 5% don't even register on this phone! The build quality is superb, the phone is well-balanced and doesn't feel nearly so large as it is. As to the issues some owners have reported - flickering screen, fingerprint sensor, charging speed - I've experienced none of them. I'm glad, though, that Google has addressed these issues through several updates for those who've suffered them.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
It's ok
on November 17, 2021
Posted by: Joseph
Big phone and definitely more than what my S7 can do
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Needs some improvement
on November 17, 2021
Posted by: User
Fingerprint scanner is really bad. Also sluggish graphics while unlocking. Lock screen clock is stupid. Offset/non-customizable date is annoying. Need more style colors.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC