Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
3
Good phone. Software issues galore.
on November 18, 2021
Posted by: Stuckpig
Notifications not showing up even with adaptive battery off. Notifications showing up over and over after being dismissed. Slow charging. Otherwise ok phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
So far I love it
on November 18, 2021
Posted by: Quentin
I won't make my overall assessment on one week of use but so far it's amazing. I came from the Google Pixel 3XL and it's very similar to the size which I appreciate. The speaker is slightly quieter on the 6 but everything else is great.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
P6
on November 18, 2021
Posted by: tonypencils
So far so good. Finger print reader could use a lot of work.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 2, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Fix the fingerprint scanner!
on November 18, 2021
Posted by: cnbrace
I love my new phone but the fingerprint scanner is very tempermental and doesn't always recognize my print even with the settings adjusted. It's very annoying especially when I need to get into my phone quickly. I've only had it for about a week and I don't have any other issues with my new phone so far.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Google pixel 6
on November 18, 2021
Posted by: No_makeup
Do not get this phone! Text messages are delayed and the volume too low. I really hate I wasted money on this.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix problems sending, receiving or connecting to Messages, please visit: http://goo.gle/30jleyk
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix problems sending, receiving or connecting to Messages, please visit: http://goo.gle/30jleyk
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
The almost complete android experience
on November 18, 2021
Posted by: Sudden comet
The phone is great, user friendly, in hand feel is good. However, it's the software that is what bugs me. Android 12 is a little buggy. When I am transitioning between recent menu sometimes it will take a second or so to move from one app to another. The caller screen needs to be customizable, it's dark in Color so whenever someone is calling I couldn't understand if someone is calling or not. I like the phone, but Android 12 needs update patch to iron out some issues.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 3, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Charging Not Great; Google Assistant Not Working
on November 18, 2021
Posted by: Anonymous
Returning this phone because the charging takes forever. The wall adaptor is not included and you need it to charge at the rated speed. It took me all night to charge. Google assistant voice didn't work. App kept crashing as I tried to use voice activation. Switching back to my old phone.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on November 18, 2021
Posted by: Anonymous
Wonderful phone. Love its easy to message features
I would recommend this to a friend!
Written by a customer while visiting Google LLC