Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
4
Pixel 6
on January 30, 2022
Posted by: RJ Kosewick
I am still learning to navigate my new phone. I love the camera on this phone; it takes great photos! I also love the larger size for my older eyes. I wish I had had more direct information about how to download apps like facebook, etc. because I made a few tough errors when trying to first use it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
If I could I would return it
on January 29, 2022
Posted by: Centurion9
Has some nice features but the fingerprint sensor still often requires multiple attempts to work. I haven't had problems with dropped calls, but since the January update have started to intermittently have a long loud tone suddenly replace the voice on the other end of the phone. Fixed by callback, but so annoying.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 31, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Great so far!
on January 29, 2022
Posted by: Toweri
I've been using my pixel as my primary phone for about two weeks now, and it's doing great! I commute 2hrs per day, and the gps is super quick, but it does heat the phone up quite a bit. Sometimes the Bluetooth lags, but works better after forgetting then re-adding the device. The transitions between screens can be tricky to get used to, but are smooth. The camera is awesome, but really lightens up daytime photos (a bit to much imo). Overall it's a great phone, and I'm excited to use it everyday :)
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
recent purchaser
on January 29, 2022
Posted by: Martha
Working well although I am not tech savvy so the learning curve has been very steep for me. Generally I am very happy with it. The speaker is poor and I had problems with the sound breaking up when talking. However, I seem to have been able to fix this problem.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 9, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Overall process
on January 29, 2022
Posted by: Forjone
So I recently switched from Samsung to the pixel. Overall the switching process went kinda smooth, few passwords didn't switch. Then had a minor issue with the virtual sim card. TMobile fixed that. So far I enjoy it, smooth interface, assistant is cool with the screener, camera is amazing. No complaints
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Pixel 6 Learning Curve
on January 29, 2022
Posted by: Michael
Granted a new phone is always nice to get, but when you have had another brand of phone, a LG V20, for quite a few years now, some ways of doing things with the phone have become almost automatic and some of the apps you have installed to help make the old phone perform to your liking have made using the phone almost a thoughtless experience.The Pixel 6 has its own way of doing things. When trying to figure out just how to get things done the way you were used to, even searching the internet for helpful suggestions, has been a time consuming and frustrating experience. It will probably take me quite a while to become as proficient with the Pixel 6 as I was with the LG V20 but I hope as time goes by the learning curve will be less and less frustrating.I am looking forward to learning how to navigate the ins and outs of the Pixel 6 and Android 12 and expect when I become a bit more proficient my rating would be more on the order of 5 Stars.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 17, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
The Boss
on January 29, 2022
Posted by: Manny
Nice cameras with lots of features, Fast processor, Crisp Screen
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Solid all around phone
on January 29, 2022
Posted by: kDUB
The phone works very well all around, my only real critique of the phone is that the fingerprint sensor can be a little buggy. I just swapped from iphone that had the facial recognition that worked well, so a bit of a step down there. Other than that the pixel has the hand up on iphone in just about every other category that I care about. Way more customizable, works with accessories that aren't within the apple ecosystem, and is significantly more affordable.
I would recommend this to a friend!
Written by a customer while visiting Google LLC