Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
5
Love the Pixels
on January 31, 2022
Posted by: Michael
I just recently upgraded from the pixel XL the original to the 6! There's so many cool features about the pixels and the camera is top notch. I work in temperatures below zero for 10 hours straight which would generally drop the battery life much quicker but Im still hanging in around 60-70% at the end of the day and that's with running Bluetooth headset all day. The only single complaint I have with the Google Pixel 6 would be the fingerprint unlock. I liked the old style with the sensor on the back. I can't ever seem to get the one on the front to work. I generally have dirty hands, but it seems your hands have to be perfectly clean to get this fingerprint scanner to work.overall an excellent phone I would never go back to the iPhone once I got my first pixel! I considered giving a 4 star due to the fingerprint unlock but everything else makes up for that.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Service-horrible
on January 31, 2022
Posted by: Brianna
I liked this phone but the service was awful. I could not make phone calls without it dropping and text messages took forever to send. I ended up switching to the samsung a52.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix problems sending, receiving or connecting to Messages, please visit: http://goo.gle/30jleyk
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix problems sending, receiving or connecting to Messages, please visit: http://goo.gle/30jleyk
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Novice
on January 31, 2022
Posted by: Ed Bixby
I find my first smart phone Pixel 6 much more difficult to use than my 20 year old Samsung or my AT
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Google Pixel 6
on February 1, 2022
Posted by: Gracie
First, I purchased this phone, because I trust in the Google brand. However, for the first week I was unable to receive emails, YouTube and I would receive a call and messages and not hear them. I tried many routes to get it to work, but nothing. Finally, I googled and saw this phone had been having many issues since December 2021. I read they were coming out with a new patch the end of January 2022. My phone is as of this moment working fine. I'm satisfied and hoping this will not happen again.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Bigger, maybe a little better
on February 1, 2022
Posted by: Joseph
I upgraded from a Pixel 3 which I used for >3 years - the reason I upgraded was that it's battery couldn't hold a change for long enough anymore. I am finding the pixel 6 just a little too big and certainly too heavy. I'm pretty normalize sized 6ft, 160lbs and I find the phone to awkward to put in my pocket.Performance-wise the phone is great. The screen is very bright, which is nice in the sun. But, I find is too bright at night even on the lowest setting.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 17, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Still getting use to it
on February 1, 2022
Posted by: Luchito
Well, I am going from a Pixel 3XL to a Pixel 6. Still getting use to my new phone. Finger sensor still not as good as my old phone. Sometime I feel the 5G is not as fast as my old phone or maybe it is T-Mobile technology.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pretty great
on February 1, 2022
Posted by: Chinton
Phone is pretty amazing. I would give it a friend get if the battery life was better but overall a wonderful phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
No fingerprint
on February 1, 2022
Posted by: Anonymous
Google should be embarrassed that their fingerprint technology doesn't work on this device.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC