Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
1
I really wanted to love it
on January 25, 2022
Posted by: Armando
I decided to purchase this phone because I've owned the pixel 1,2 and 3. All have been great phone and I expected the same. After receiving it and being disappeared I began reading reviews and was shocked at all the negative reviews. Unfortunately they were all true and so sadly I have to say that the pixel 6 is not for me.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
An amazing, powerful, and sexy phone.
on January 25, 2022
Posted by: Anonymous
This phone has so many new features that it's a bit overwhelming to think that a phone can do things that it does. With a overall appealing design, the Google pixel 6 is a amazing phone for those looking for a good looking phone that's as powerful as well as versatile and full of feature. Not to mention the camera with it's x7 zoom in.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
There's an issue that's getting in the way of me loving this phone
on January 25, 2022
Posted by: Veda
This is my second pixel phone (my last one was a pixel 3) and I had really high hopes for this phone. Almost everything that I loved in my last phone is in this phone. Most of the apps work well. My biggest issue is the phone crashing when I use the camera. Half of the time when I open the camera app or when I open Snapchat, the entire phone will crash and restart! It's so inconvenient, the amount of times I was trying to get a photo and then my entire phone has to restart and the moment is missed! I need to figure out if there's something wrong with my phone, but I do know other people have also had this issue.Other than that, I really do love it. It's easy to navigate the OS, it looks good, everything works quickly. But until this issue gets fixed, I cannot recommend it. Hopefully there will be a software update that will help. Because taking photos is so important to me, I have to get rid of several stars.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 23, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Good phone with good features
on January 25, 2022
Posted by: Austin S
Definitely a good deal for the price, the AI makes a lot of things possible that just sent on other phones. (Like scanning your active screen with Google lense)
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3
Works, but not great
on January 25, 2022
Posted by: Bill
Traded Pixel 6 in for an S21 after 5 days. Runs hot, even after initial setup and installing all updates. Warm to the touch with simple tasks like viewing web pages. Hot when demanding more like streaming video, even with nothing running in the background. Uncomfortable to hold and drains battery unnecessarily.I use Android because I'm not a fan of the Apple user interface and customization ability. This phone seemed like it was trying to mimic an iPhone and is advertised as using AI to learn what you need. Too much interference and not enough opportunities for me to decide what I want myself. Battery life is alright, though with the increased temp, didn't last as long as my new S21, despite the Pixel battery being ~15% larger.For this price range, recommend getting an S21 or S21 FE. These run cooler and have better battery life even though the pixel has the largest battery of the 3. They also allow you to disable some of the features that make Android seem more like an iPhone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 27, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Best phone ever
on January 25, 2022
Posted by: Aron
Been a lifesaver dose everything just moved to Seattle WA and it gets me on bus get home just amazing product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Obsessed!
on January 25, 2022
Posted by: Anonymous
I haven't bought a new phone in such a long time. But I'm so glad this was the one I ended up with! I had started off with another option and was super disappointed and returned it to get the pixel 6. The camera on this thing freaking rocks and it's so easy to navigate and the system is FAST. Major upgrade and couldn't be happier. I just wish that it came with the charging block and not just the c cord
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Clunky
on January 25, 2022
Posted by: David P
Upgraded from pixel 3 after reading positive reviews. Was surprised at how clunky the phone is. On-screen fingerprint sensor to unlock is decidedly inferior to the specialized sensor on the pixel 3. Phone is large and overweight at the top, which makes it hard to balance in one hand. Frequently reboots when camera enabled, which others online report as well. Frustrating to get a new phone and then spend 45 minutes waiting for support then have to go through the whole update / reboot into safe mode / factory reset blah blah and in the end still have a malfunctioning camera. Wish I'd gotten the 5 instead.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC