Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
2
Pixel 6
on January 22, 2022
Posted by: Mani
Long time Galaxy user switched to pixel.Pros:Latest Android supportCall featuresTranslationVoice to textCons:Photos app is useless without online sync enabledUnable to create local albumsMy files app is the worst. Not showing the correct directory structureNo way to relate categories and folders in my filesUnable to open images in my mobile with photos app in unless the backup sync is enabledNo free cloud storage for photos other than Gmail defaultLot more....
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 4, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
A great potential if it wasn't for ALL the bugs!!
on January 22, 2022
Posted by: Timm
I see so much potential with this phone but I'm just plagued with bugs. Between my phone going to airplane and dnd randomly. With the phone making calls on it's own and the kids finger print scanner being mah at best...why not add face unlock!! You have the camera and the software would it have been that hard to add face unlock?? Anyways, it is a lot to love about this phone but all the quirks but make it feel that this phone was nowhere ready to be out.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 is very good
on January 22, 2022
Posted by: pixedl6 fan
Been a very good experience. Phone works great, Android 12 is really good and overall very pleased. Had the phone for about a week. Long time android user.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Fortuitous, perhaps...
on January 22, 2022
Posted by: mjkep
With all the launch issues and then the recovery issues (If you're reading this, the preceding is no mystery) the timing of my Pixel 6 trigger pull is nothing short of fortuitous.I took delivery on 1/14/22 and activated the P6 the next day. I migrated from the P2XL, seamlessly, updated within days with the January (long awaited, for most) patch and have been extremely happy with the hardware and software throughout.Of course, having been spoiled by the flawless rear fingerprint sensor, the UTS is slower, but not aggravatingly so. The battery life is amazing! Absolutely no complaints and far, far superior to the P2XL's battery life. Now, to be fair, the P2XL was my communication companion for, nigh, 4 years.Overall, based on my experience, I would not entertain any switch and feel confident this will be my trusted communication partner for at least the 5 years of expected security patches (definitely in the plus column!).
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6
on January 22, 2022
Posted by: Chris Jasso
Android 12 is so smooth and novel. I love it. The phone build also feels premium. Google assistant if my favorite, smartest assistant.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
A Downgrade
on January 22, 2022
Posted by: Running Traveler
Coming from the Pixel 2 to the Pixel 6, I gotta say, I'm quite disappointed. As a runner, I need to easily operate my phone with one hand to check my running app or change music... The fingerprint reader on the front is incredibly inconvenient ( it was on the back on the p2 ), and the reader is so horrendous, that I usually wind up just swiping up to enter my pin code, making the fingerprint reader useless. And that's with multiple scans of multiple fingers!The phone is also too tall, and difficult to operate with 1 hand, which I knew by the specs, but there's not much choice out there.But what's worst is the phone seems to get stuck in ruts. Like trying to find an emoji to text, and then not being able to get back to the keyboard. Or looking at photos, and not being able to back out... Sometimes I have to trick the phone into doing what I want.Overall, I'm disappointed, and regret my purchase. I hate Apple, but if the pixel 7 isn't vastly better, I'll switch. Shame on you, Gogle
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Happy I switched
on January 22, 2022
Posted by: David A.
I always wanted a Nexus/Pixel phone for years and finally made the switch and it will be hard to look back. The "pure Android experience" is so simple, clean, and they way things should be in the android market. Bas d on price I could say this is one of the best phone purchases I made in like 15 years.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Lost network connection
on January 22, 2022
Posted by: Brian
Bad product. Buggy. Too heavy. Not worth the money. Figure unlock slow
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 11, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC