Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
3
A Huge Upgrade
on January 21, 2022
Posted by: Proud Mom
Received Pixel 6 as a gift. It's an upgrade from Pixel 2. Comparatively this is a bigger and heavier phone. I still have to get used to the fingerprint login position. I prefer it being on the back of the phone where I can easily use my index finger. The protruded camera bar causes problem in using a selfie stick. Otherwise, it is a nice phone!
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Underwhelmed
on January 21, 2022
Posted by: Anonymous
Bluetooth connectivity problems on previously connected devices; also, headphone/microphone jack problem (won't physically insert with Google pixel case); also, slow charging. Being handicapped, not being able to access my Bluetooth devices has been a disparaging situation, especially since no solution has been forthcoming.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Truly Awful
on January 21, 2022
Posted by: Ryan
I had the phone for a few days and at first I though I could live with some of the issues. But it became too much. The phone would randomly open the Google Assistant all the time. Silent rooms, while watching YouTube, conversations, etc. The screen was really bad. It's one of the first things I noticed, but hoped that the January update would correct it, it didn't. My previous OnePlus 6t (a roughly 4 year old device) is much, much, better. I also missed face unlock, gesture controls, quick toggle of sound profiles, a decent finger print scanner, great service coverage and over all smoothness. All things that my 6t had since it launched 4 years ago. I returned the device and bought the OnePlus 9 Pro and couldn't be happier.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1
Too big and too many glitches
on January 21, 2022
Posted by: Michael
I’ve been a google phone user for years… since nexus… honestly I feel like this model… specifically the 6 is very big and hard to handle. On top of that, the movement of the fingerprint reader is a total fail. I’ve owned all google pixel series of phones and I purchased the 6 and had it for less than 24 hours. Also the huge boxy lump of a camera is just obnoxious. Hopefully the next version can be scaled down in size, lumps/ humps and have reliable security to unlock the phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 23, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6
on January 22, 2022
Posted by: formyelbowroom
I like the screen, intuitive typing, hold for me feature, screen record and received call interface.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I haven't thrown it at the wall in frustration yet
on January 22, 2022
Posted by: Niko907
I had a pixel 4 and liked it except for the short battery life. I wasn't impressed by the 'hey google" function and often ended up yelling at my phone. This phone (with January updates) does an excellent job with voice recognition. The transcription in the recorder and translation programs works well. This is a good thing; I was working on learning Russian and now I can skip all that nonsense. This phone has all kinds of little gems and shortcuts hidden in there. If you buy one, do your self a favor and watch a 10 minute YouTube video on the subject. I got a sort of seafoam one, because that is what was available. The color has not grown on me. It reminds me of a public pool bathroom that was painted in the 90s. But whatever. And on that note, they are somewhat waterproof. Good news if you like dropping your phone in the toilet.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on January 22, 2022
Posted by: Bob R
Very pleased with my Pixel 6. Have not had any of the discussed issues. Solid build. Perfect size. Not too big but enough real estate to do things on screen. Responsive. Also very good value for the price.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Nothing but problem
on January 22, 2022
Posted by: Boston
Fingerprint does not work only occasionally. Reboots on its own. Google home says I am not authorized. Constantly have pop ups now even when driving. It's awful and I regret this purchase stay away
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 18, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC