Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
4
finger print sensor
on January 19, 2022
Posted by: shand
Had P5 before this purchase. Pixel 6 is a great phone. The increased size from the P5 is better (less drops), camera/video and audio great, battery good for my usage (no gaming), Android 12, 4-5 years of automatic updates and you can set up trusted places in settings so your phone stays unlocked at home or where ever you choose. This is very handy because Pixel 6 finger print sensor is unusable most of the time. I don't think update will fix issue because it's an optical vs capacitive or infrared sensor. Still sticking with the phone due to other attributes.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 6
on January 19, 2022
Posted by: Chad
I have had 3 Pixels now and I love these phones. My only complaint is the FingerPrint Scanner. It worked very well with my last phone and I like it much better when it was on the back of the phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not happy with Pixel 6
on January 19, 2022
Posted by: Disgruntled Pixeler
I was so disappointed that Google is taking the Apple route of selling important accessories seperately. Thankfully as a first-gen Pixel XL person I had a backup adapter while I was waiting for the new one to arrive. Pixel 6 does not hold charge nearly as much as the first Pixel XL. That is so upseting. It would take me an enormous amount of phone app usage to get the charge below 90% in ONE DAY! Now it gets to below 85% just sitting on my desk. The screen protector drama is a new level, not any brand would do. Only the select brands would allow the fingerprint unlock to work??? I have never had so much trouble setting up fingerprint unlock in a phone- even the cheap Alcatel sensor works better. Now I have to get Pixel 6 compatible screen protectors and hope the issue goes away. Thankfully the phone case is of excellent quality. That's about the only positive so far. Have not used the camera a lot, would not expect any less than the first-gen Pixel photo capabilities. Thanks!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 20, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 6 is a good phone
on January 19, 2022
Posted by: Lesprince
My only complaint is that I wish it had face unlock because the fingerprint reader is slow and sometimes takes few tries to recognize my fingerprint even after programming my fingerprints several times it is basically slow and cumbersome. It makes me miss my pixel 4xl because it unlock so fast and seamless with it's face unlock technology. Outside of that I think the phone is a nice upgrade. I've been a pixel user for several years and love the Google experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Too big, finger print reader is garbage
on January 19, 2022
Posted by: Jason
I went from a pixel 4 to 6. Phone seemed too big and the finger print unlock was spotty at best. I returned it. Waiting for the new Galaxy S22 to come out or I may switch to Apple. At least they are consistent with their products.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 19, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Unimpressed
on January 19, 2022
Posted by: Anonymous
I got the Google Pixel 6 after a car ran over my Google Pixel 3. It was actually still operational after that which made me really trust Google's durability. However, the fact the fingerprint sensor has been removed makes the bio identification useless to me. I've added both thumb prints, but it rarely works and I usually have to unlock it with the pin code. Overall, I don't think they improved the design and should bring back the fingerprint sensor on the back. It was also convenient to pull down the menu that way.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 20, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Best Phone Ever!
on January 19, 2022
Posted by: Anonymous
I'm a picky customer but the Pixel 6 is amazing!! Perfect size, super fast, love the OS. Keep them coming Google!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Good Not Great
on January 19, 2022
Posted by: Kat D
To preface I had the Google Pixel 2XL before purchasing this phone Pros:1. Love the camera, but specially the magic eraser tool2. Like the talk to text button3. Good amount of storageCons:1. The phone is physically heavy2. Not a fan of the "back button" motion/ how to close out apps.
I would recommend this to a friend!
Written by a customer while visiting Google LLC