Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9 out of 5
3.9
(1,701 Reviews)
Open Ratings Snapshot
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product. 
(
1,098 out of 1,700
)
Best Buy Privacy Policy
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
2 out of 5
2
Weird screen issues
on January 16, 2022
Posted by: Bojana
I've had this pixel 6 for about a month now. It is a decent phone, but the screen definitely has issues. I see weird, vertical lines in the screen. I also feel the screen is non-responsive a lot/freezes.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareJanuary 20, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

To fix a Pixel that freezes or won't respond, please visit: http://goo.gle/freezingissues

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Problem
on January 16, 2022
Posted by: Anonymous
Finger print never works, always worked on my Pixel 2
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareJanuary 19, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Very user friendly.
on January 17, 2022
Posted by: Heather
So far I am loving my new pixel 6. I previously had the pixel 2xl. It didn't take long to get used to the new home button on the front of the screen instead of on the backside of the phone. The photo features are high quality and work great, not sure I would have noticed a major difference in the quality of the pixel 6 pro camera vs. the pixel 6. I did notice that my Snapchat app sometimes freezes or is delayed with this new phone, which makes me a little concerned considering my last pixel had to v replaced because the camera and video feature stopped working altogether. Overall, I highly recommend and am happy with this phone. I would highly recommend a phone case, because the surface of the phone is very smooth and can easily slip out of your hand or off a surface. Would love if the pixel was offered in a slightly smaller size then the current pixel 6 and pro.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Cool phone
on January 17, 2022
Posted by: Chate
Apps open really fast.Selfie camera is not that great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
iPhone user for 10 years switches to Pixel 6
on January 17, 2022
Posted by: Ben H.
I started with the iphone 5 in 2012 and have had an iphone ever since. I was nervous, but really like the Pixel 6 android software. I have loved the phone! I was worried about converting all my data and information but it was easier than expected. Ive had it over a week and I dont see myself going back to Apple.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Pixel 6 is one of the most crappy phone out there
on January 17, 2022
Posted by: Hardik
- Bad hardware quality- Issues with Gyroscope and Compass- on-screen fingerprint sensor is very laggy and doesn't work most of the time- Not much size difference between 6 and 6 Pro. Prefer to have a smaller size flagship phone- Battery life not that great compared to iphone and Samsung
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareJanuary 19, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
It's fine for the price
on January 17, 2022
Posted by: tystonge
I bought a regular Pixel 6. Device is fine for the price, but isn't worth a penny more. Battery life is good, and the dictation works pretty well but does miss sometimes. I think the camera is the biggest let down. The depth of field leaves something to be desired. I thought this was the year Google knocked it out of the park, but like I hope every year, maybe next year they will get it right...
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareMarch 9, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Love this phone
on January 17, 2022
Posted by: Mrs.Wiseman
This phone is very easy to use. It has more features than any of the Samsung Galaxies I've owned. I've had it for a couple weeks and am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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