Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
5
Great phone
on January 15, 2022
Posted by: ShadowRaven89
It's a great phone works amazing. Camera takes amazing photos that are clear as crystal. It's fast loading and does great with games.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Finger print and hanging issues
on January 15, 2022
Posted by: Krishna
Phone having finger print login issues, it is sometimes working and sometimes not working. Also phone hanging opening multiple apps. Have to restart phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 19, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Modest improvement
on January 15, 2022
Posted by: Bizzydad
The fingerprint biometric scan on main screen is terrible and I wish my pixel 5 wouldn't have started having so many issues after a year so I felt need to upgrade. I hope they do face scan or bring back the reverse side thumbprint scanner. I can't login to most apps with biometrics now and it makes the phone more frustrating to use. Not much else has improved significantly with the device over the pixel 5, battery life doesn't seem too great.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 9, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Good hardware, but a little buggy
on January 15, 2022
Posted by: PhilB
I've owned Pixel phones since the original. The Pixel 6 has some nice upgrades on previous versions. Specifically I like the new camera, and generally the Android 12 experience is pretty good. Unfortunately there are also lots of small bugs that do come up that I haven't experienced on previous devices. Audible will stop playing randomly sometimes, youtube crashes when casting to another device every once in a while, and sometimes I receive texts the morning after they were sent for a few examples. Not enough to return the phone, but things that I desperately want fixed before I would consider recommending this phone to others. The fingerprint reader in screen is ok, and not as bad for me as I have heard in some other reviews. BUT, the back fingerprint reader on previous models was still much, much better. I hope it returns in future versions.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Good Value but missing some nice features
on January 15, 2022
Posted by: Conte14
The Pixel 6 is a hardware upgrade we have been waiting for a long time on the pixel line. The screen quality and feel of the phone is great. Two of my favorite pixel features however are not present in this phone. Squeeze for assistant was something that got me using Google Assistant way more than I ever would otherwise. Having the rear fingerprint sensor to swipe down on for notifications was seamless and quick. Removing those features has made using this phone a lot more clunky as it is less usable with one hand. They created a double tap on the back to get notifications, but it doesn't work well or at all when you are using a phone case. I still like the phone, but I wish Google kept more of the features their consumers love that made them different.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Pixel 6 is Okay
on January 15, 2022
Posted by: Anonymous
Really expected much more from the Pixel 6 and it under delivered. There are several software bugs at the moment and it doesn't make it worth the price. 6 Pro would be even worse value. My sister got a 5a and that seems to be the best value phone from Google and it's the only current device I can recommend since it's cheaper, a comfortable size and pretty seamless. Also, headphone jack! The 5a also comes with a power brick. I don't understand why I need to purchase it separately for the pixel 6. It's as if they are trying to be more like Apple. I don't want an Apple and that's why I am purchasing a Pixel. So I hope they can build their own identity and innovate.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1
Terrible out of the box
on January 15, 2022
Posted by: Anonymous
This phone drops service over and over. The modem they put in it is cheap. Google it and you will find all the issues. Do not buy
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 23, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Screen quality ruins near perfect phone
on January 15, 2022
Posted by: Christian
I really wanted to like the Pixel 6. But the screen quality is terrible. It’s reminiscent of the Pixel 2 screen and has horrific color shift when tilting the phone the slightest bit. If Google was to improve this it would be the perfect phone especially at the price point.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC