Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
2
poor
on January 11, 2022
Posted by: Anonymous
I do not care for the Pixel 6. Larger and more bulky that the 3. Does NOT read finger prints very well. I much prefer the Pixel 3.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Worst phone I've own.
on January 11, 2022
Posted by: Adriana B
I've had the worst luck with the pixel 6. It overheats, battery drains fast and it freezes often. I've had the phone for 4 days.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 13, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel6
on January 11, 2022
Posted by: smarch323
Preferred my pixel 3the pixel 6 fingerprint log-in does not work wellThe camera's nice, but I am not seeing any new cool features that differentiate it from my pixel 3, except that is much larger which I don't like.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 10, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Not great
on January 11, 2022
Posted by: Allison
I am still debating returning this phone. It is heavy, the fingerprint reader almost never recognizes my print and the voice to text is quite possibly the worst I've ever encountered.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 13, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 6
on January 11, 2022
Posted by: Tarrell
The smartphone is awesome! I would have gave it 5 stars but Android 12 need to be updated to fix some bugs but with that being said I have full trust in Google when it comes to software updates!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on January 11, 2022
Posted by: Anonymous
Great easy to use phone, takes beautiful photos! Tons of space for every app, photo, video and whatever else you can think of. Only thing is finding decent cases for this phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great phone.
on January 12, 2022
Posted by: Beauty
I like pixel 6 so far. Offering me so much my previous phone couldn't. I love the camera quality in particular. Although it comes with a cable, you'd have to order the google 30W USB-C. if not any other charger would be a waste of money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Lots of pros but too big for me
on January 12, 2022
Posted by: Jared B
Love nearly everything about the phone as I upgraded from a Pixel 3. But I am not loving the larger profile of the device from a size and weight perspective. Impressed the built-in, on screen fingerprint reader is really good. Would be really nice to have the ability to set up sync intervals via the GMail app like we a person can on Samsung phones.
I would recommend this to a friend!
Written by a customer while visiting Google LLC