Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
2
Buggy
on February 2, 2022
Posted by: Anonymous
I purchased this device but disappointed with it's software. Fingerprint sensor is not accurate and fast.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 4, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Fingerprint scanner is terrible, great camera
on February 2, 2022
Posted by: Kelsey
The finger print scanner does not function as fast or efficient as the face scanner in the Pixel 4 (even though the facial recognition wasn't the best, it got much better with time). It does not help I have small hands but I have 3 profiles for my right thumb (the finger I primarily use) and it still is horrendous at reading it. Extremely disappointed in this feature. On a positive note, the camera is absolutely impeccable and the speech to text is awesome.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 10, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6
on February 2, 2022
Posted by: Anonymous
loving this phone ,, just purchased the Google buds .. awesome
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Great camera
on February 2, 2022
Posted by: SLC22
Overall the phone is good. My only problem is the finger print scan. Sometimes it takes 3 or 4 times to unlock it, but most of the times it doesn't work and I have to put my pin number to unlock it. I loved my Pixel 3axl because the finger print worked on the first try. If this issue were to be fixed I would change it to a 5⭐ review. It is very nerve wrecking so now I just use the inconvenient pin method. PLEASE FIX!!!!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 10, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6
on February 2, 2022
Posted by: Lilla G.
I am pleased with my purchase. This phone is easy to understand. The notifications about various features are very helpful and I can better understand settings and use them if I choose to. I have had my phone a couple weeks and each day is a fun learning process. Totally love the camera and it's exciting to try the many different settings. If I find something wrong with the pixel 6 I will let you know.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I love it!
on February 1, 2022
Posted by: Marryn F
This is the best phone I've ever had! The camera is wonderful. I love the size of it, plenty of room to watch and see what I'm doing
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Last Pixel I will buy. My 3aXL was better
on February 1, 2022
Posted by: Disappointed
Poor connectivity, poor screen sensitivity, battery does not last very long, my 4a and my 3aXL were far better phones.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 9, 2022
We really appreciate your feedback, and we are sorry to hear that you are having issues with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Screen size
on February 1, 2022
Posted by: Kenny
Screen is too big. If it were the size of the 5 it would be perfect.
I would recommend this to a friend!
Written by a customer while visiting Google LLC