Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
3
Not in love yet...
on December 12, 2021
Posted by: cicknelli
I hate that they moved the fingerprint scanner from the back. In addition to not being as convenient, it's less reliable as well.The size of the 6 is nice and the camera is great but so far nothing else seems like an upgrade.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Freeze
on December 12, 2021
Posted by: Phil
When alternating through apps, or if too many apps are open the phone will freeze. Happened 3-4 times in the last week.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Awesome camera, but 2 huge problems
on December 12, 2021
Posted by: Sarah T
I recently upgraded from the Pixel 2 to the Pixel 6. The improvements to the camera are stunning, the battery life is outstanding,
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
A Little Different
on December 12, 2021
Posted by: Jeff
I have read a lot of positive and negative reviews prior to purchasing the pixel 6 and nothing negative so far. The phone is a little different than your typical Android phone, but I think it is a nice change. I'm very happy with it so far. I have the pixel 6, not the pro.Some of the negative comments I read are...One review was the phone charges very slow or the power cord that comes in the box with the phone won't charge the Pixel 6. This is all BS. The phone charges fine with the cord. It also charges very well wirelessly.Another review the phone's screen flashes at times. I haven't experienced this yet. Then again, I only had the phone for two weeks.Another review the bio scan (finger print reader) doesn't function well. It functions fine. I'll admit it's not perfect, but it works 90% of the time.I would highly recommend the Pixel 6.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
screen is terrible
on December 11, 2021
Posted by: Catherine
i loved the phone until i dropped it and now the fingerprint reader won't work :(
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Needs improvement
on December 11, 2021
Posted by: Buttars
To big.Finger print reader is terrible.I'd prefer bezels with front facing speakers and sensors over the hole punch.Battery life is good.Android 12 feels beta at this time.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Needs facial recognition
on December 11, 2021
Posted by: Anonymous
Extremely disappointed the Pixel 6 doesn't include facial recognition as is included in Pixel 4a. Extremely disappointing. Why would Google even think of leaving it out. Finger print option is a mess.Having to use pin code every time you want access an app is extremely frustrating.Charger which I had to purchase with the pixel 6 package doesn't even work.I like the phone a lot. Just highly disappointed with with the items I mentioned. I should have stayed with Pixel 4.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel
on December 11, 2021
Posted by: Anonymous
Not good and no charger no charger either I can't believe no charger
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
The Pixel 6 in this listing ships with the following in box accessories: 1m USB-C to USB-C cable (USB 2.0), Quick Start Guide, Quick Switch Adapter and a SIM tool
Written by a customer while visiting Google LLC