Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
1
Worst phone I have ever owned
on December 12, 2021
Posted by: Anonymous
Absolutely love the Pixel 3. However the new pixel 6 is garbage. The fingerprint scanner does not work. It's also moved in the middle of the screen on the front making it impossible to have a screen protector. The back button does not exist. You're supposed to swipe from the left or right to go backwards. However, anytime you're trying to scroll through anything. It swipes backwards and takes you out of whatever you're in. Furthermore, all your pictures do not transfer and you're unable to get them back
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
My point on the pixil
on December 12, 2021
Posted by: Anonymous
Out of all the phones I've had it's the best . Have only owned Androids
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Ok
on December 12, 2021
Posted by: Mary
It is not very workable to hard to figure out and can't get anyone to assist
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
No finger sensor
on December 12, 2021
Posted by: April
Everything is great. But the finger sensor doesn't work. I've given up using it.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Great Phone
on December 12, 2021
Posted by: Josh
Google nailed it with this phone. Perfect size and very responsive. Only complaint is that the finger print ready is inconsistent.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 6 didn't disappoint expectations.
on December 12, 2021
Posted by: Patrick M
Pixel 6 was upgraded from a Pixel 3. No real issues so far. I'm just enjoying the experience.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
I Like Pixels
on December 12, 2021
Posted by: AbbeyOMy
We had Pixel 2 XL for years and loved those phones! We upgraded because the 2XL was no longer getting Google updates... Sme of the items that I've lost are really, really missed. First, the fingerprint on the back of the phone. That was so easy! An automatic move to unlock my phone! And the fingerprint recognition on the front of the Pixel 6 is not as accurate as it should be. Second, I really miss the Live Edge feature to access my Google Assistant. Third, I hate the large format for the clock on the lock screen. I don't need that. My vision is great and I never need to surreptitiously look at my phone to see the time. I've been through every setting and every forum and there is apparently no way to change that. I would have given this rating a seven stars out of 10 but my options were 3 or 4 out of the 5... I am getting used to the phone, but that shouldn't be how you feel about your new phone. If the 2XL had been able to update to a 5G, we would have never switched phones!
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel 6
on December 12, 2021
Posted by: Edward
The battery does not last a day even when I'm not using it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 15, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC