Customer reviews from Google LLC
Google - Pixel 6 128GB - Stormy Black (AT&T)
Average customer rating
3.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
725
4 Stars
440
3 Stars
269
2 Stars
152
1 Star
115
65%of customers recommend this product.
(
1,098 out of
1,700)
Customer Reviews for Google - Pixel 6 128GB - Stormy Black (AT&T)
Customer Rating
3
Battery and face recognition
on December 13, 2021
Posted by: H. E.
I was noticing what I believed was running out of power, that was one of the reasons why I upgraded from the Pixel 4 to the Pixel 6. 6. It didn't seem to get better with the Pixel 6, although it might be slightly better. I read an article about turning 5G to improve battery life, I did this and it seems to help.I was also surprised that it didn't have face recognition, with my Pixel 4. 4. I got very much used to face recognition and I was surprised that the pixel 6 does not have that feature.All in all it seems to be very similar to a Pixel 4 but larger and more bulky.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 15, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Great phone but app problems
on December 13, 2021
Posted by: GunnyD
Extremely fast and responsive phone, the only downsides are 2. First you will NEED a case as this phone is extremely slippery in the hand and 2nd, I have found that certain apps such as Reddit and Mewe will not load images or video at all. I had the same problem with my Pixel 3. I have tried clearing the cache, uninstalling and reinstalling but with no luck. The apps worked for about a day and then stopped. Other then that the phone is worth the cost.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great new phone.
on December 13, 2021
Posted by: Barb
I am still learning all the great features of this phone. It is easy to operate. I am 70 yrs old too.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Very Good But 2 Big Misses
on December 13, 2021
Posted by: PittieFan
My wife and I both upgraded from or Pixel 2s to the Pixel 6. Overall, I like the features and functions. The often mentioned battery issues are non-existent for me. I can usually go 2 days on a single charge and I'm loving that. I wish it was about the same size as the 2 because I don't care for larger phones but at least it's not a "Desktop phone."The 2 major misses in my opinion are the on-screen fingerprint scanner and the phone's construction material. The scanner works for me about 75% of the time and even less for my wife. The other glaring error is that this phone is ridiculously slippery. The only way this could be any more slippery would be if they had made it out of a wet bar of soap. I have watched mine literally slide off of a table that wasn't perfectly level. With that in mind, don't fret about color because a case is an absolute must. Despite those shortcomings, I'll stick with it primarily due to staying up to date on Android upgrades and lack of bloatware.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best New Phone I've Had in Ages
on December 13, 2021
Posted by: Anonymous
I tend to wait a few years between phone upgrades, so each time always feels like a leap forward, but this is simply the best one ever.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on December 13, 2021
Posted by: Matt c
So far I've had this for around a week or two and I have had no issues whatsoever. I love all the features of android 12 along with all additions with the pixel 6 itself. Camera quality is awesome and just a very well rounded phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Needs updates
on December 13, 2021
Posted by: Bryan
Finger print scanner sucks, way to slow. No facial recognition is a huge step back. That said everything else is great. Spam call screening is a god send nowadays.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 15, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Quality
on December 13, 2021
Posted by: Paige W
It's smooth,fast, and I'm obsessed. Solid feeling and of course the camera is awesome.
I would recommend this to a friend!
Written by a customer while visiting Google LLC