Customer reviews from Google LLC
Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Customer Rating
1 out of 5
1
Disappointed
on January 24, 2022
Posted by: Wesley
The phone in general has tons of great features that I love, BUT it's very buggy have to restart the phone a lot. Also very disappointed in Verizon, I bought this phone specifically to upgrade to 5G and they didn't even inform me their 5G doesn't work with the Pixel 6.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
The US unlocked Pixel 6 Pro works on all major carrier networks. Contact your carrier for details and see g.co/pixel/networkinfo for more information.

If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Fantastic phone, only one issue....
on January 24, 2022
Posted by: Threemoons
Love it, does everything that you would want a smart phone to do....EXCEPT set different volumes for ringtones vs notification. WHY NO HAZ THIS? Really, who thought it was a good idea to remove that feature? Also, it would be great if you could use the pre-installed sound library for custom notifications vs being limited to a small sliver of it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Ok
on January 24, 2022
Posted by: KMcD
I recently traded up from my old reliable 2XL... How I miss that phone! The 6Pro is okay. I hate the front finger scanner, and when my XL was on vibrate you still wouldn't miss a call....on the 6, you'll never feel it let alone hear it vibrating.My Nest stopped working and I had to reinstall ALL of my products including sensors. Although the GUI is very similar, there are some changes that are quite annoying like screen brightness.I loved my old Pixel... Not sure I can say the same now.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Still learning but very positive so far
on January 24, 2022
Posted by: Phillip B
I've been a Samsung user for a number of years and was worried about changing but I had read so many good things about the Pixel 6 that I decided to make the change. I am not a super power user but the change has been much better than I expected. There are a few minor things but so far it's thumbs up
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Definitely not my cup of tea
on January 24, 2022
Posted by: Marta
I am sorry but I feel like this phone could be so much better, the way it operates is not functional to me also it doesnt let you create a folder of apps or any menu is just all of them on the same page so it looks very messy, the camera was the best part
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 16, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Different
on January 24, 2022
Posted by: MadRocker
Coming from the Samsung Note series of phones it takes some getting use to. Im sure itll get better over time.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Camera Issues!
on January 24, 2022
Posted by: JBishop
Not even after 2 weeks, about every 3rd picture, the phone would reboot. Still waiting on my carrier to replace this phone. Will probably go with another phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 28, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great
on January 24, 2022
Posted by: Pixeluser123
My only complaint is that the finger print reader can be finicky, but it seems to get better the more I use it. Other then that it is a great phone with a lot of unique features that I find useful.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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