Customer reviews from Google LLC
Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Customer Rating
5
Great phone
on January 16, 2022
Posted by: Mimi407
I'm an Android person. Switched to iphone 12 battery life was bad. Returned it. Got another Pixel the 6 Pro and I am Happy. Fingerprint light flash could be less bright. Love Google Devices.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Stunningly beautiful awesome camera
on January 16, 2022
Posted by: Marcsensei
Stunningly beautiful glad I upgraded from my Pixel 5. Have the sorta sunny model. Very fast and the fingerprint reader works well. The camera pictures come out awesome!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Delightful anticipation
on January 17, 2022
Posted by: Anonymous
Had a Pixel 3 years back and was in love. A friend convinced me Samsung S20 was better; I dove in and regretted the entire 2 year contract that I was locked into by my carrier. I have now been released and back to Pixel I run! I am impressed with the total absence of bloatware, the synergy of all the onboard apps being Google-made, the superior battery life, the camera! I am happy to be back home with a Google phone and apex device!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Nice but,...
on January 17, 2022
Posted by: Minsk
The camera is good zoom is great. The settings are a challenge. The battery life is not good. The screen is over sensitive ( keeps copying links) a little better with screen protector. We have a lot of Google nest products so it works well with them. The Bluetooth works well but, cones on automatically.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, February 25, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Phone good battery is the worst
on January 17, 2022
Posted by: The Honest Review
The phone takes hours for charging even when 25w charger is used. And the battery drains very very fast. I switched from Note 10 5G to the pixel 6 pro and my old phone has a better lasting battery than this one. The online videos on YouTube show longer lasting battery then it actually is. Maybe they sent me a phone with a defective battery. I tried trouble shooting the issue and followed all the steps in the settings but it didn't work. So whatever expectations you have about the battery lower them to 10% because that is where your battery will be after 30 mins of extensive use. That is 5000mA battery feels like 2000mA. The phone also gets very hot on the left side, which is not normal. Maybe i should make a video review and post it on Social media about this issue.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, March 1, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Worst product from Google
on January 17, 2022
Posted by: Souvik
I am a Samsung long timer and wanted to try out Pixel. It is so substandard, if I compare it with Samsung. my pixel phone takes 10hrs to completely charge.Worst part is the helpdesk
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with charging tips, please visit: https://goo.gle/ChargingTips
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with charging tips, please visit: https://goo.gle/ChargingTips
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Slow Underscreen Fingerprint reader
on January 17, 2022
Posted by: Anonymous
Love the Pixel 6 pro except for the under screen fingerprint reader. Instead of accurate and near instant fingerprint authentication when the reader was located on the rear of previous Pixels, the new underscreen implementation feels like Google just stuck it on to be like some of their competitors. Instead of giving their customers a streamlined experience and use tech that works, they decided to try to fix what wasn't broken. The result is a subpar user experience where fingerprint authentication works maybe 70% of the time, and when it does work, it takes almost as long as it does to simply type in an access code.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 1, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Disappointed
on January 17, 2022
Posted by: MWThree
Unfortunately, I’ve switched back to iOS on iPhone. I really wanted to love the Pixel 6 Pro, but it’s bugs and updates became overwhelming. The potential of the phone is most definitely there and during the few hours the phone operated without hiccups, it’s almost masterful. It’s so so unfortunate that the performance consistency isn’t there.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 1, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC