Customer reviews from Google LLC
Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Customer Rating
4 out of 5
4
Good but there are some minor bugs
on January 16, 2022
Posted by: Keith T
Mostly smooth but there are some minor bugs. Some features can lag sometimes. For example, double tapping on the back of phone to launch an app and auto rotate. Weather widget has a mind of it's own. I changed my preference to Fahrenheit in both the app and Google Assist settings, and yet it still toggles back and forth between Celsius and Fahrenheit, all on its own. Some settings are tugged deep in submenus, for example it should not be that hard to turn off driving mode. Minor disappointments.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Fingerprint lock needs work
on January 16, 2022
Posted by: chirotammie
I love this phone, everything but the finger print lock. It is very frustrating to have to do several steps to get into the phone. I finally shut it off, I hope you can fix it with a future update.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Best Camera Phone
on January 16, 2022
Posted by: WesleyNJ
According to DXO mark ranking, it's one of the best camera on phone in the world.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on January 16, 2022
Posted by: Kurt Brust
So far, so good! Still learning the Google way of life, coming from a note 9 user.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Pixel 3XL to 6 Pro
on January 16, 2022
Posted by: MoEl
Disappointed in the upgrade. Didn't blow me away. Fingerprint sensor is also terrible. Incredibly frustrating to use.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareFebruary 10, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Cannot recommend
on January 16, 2022
Posted by: Jonathan
I love Pixel phones and was so ready to upgrade. This pixel 6 Pro has really disappointed me. My battery will not charge unless it is turned off and Google support has not been helpful.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareFebruary 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with charging tips, please visit: https://goo.gle/ChargingTips

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Really good phone
on January 16, 2022
Posted by: Julio
Camera on phone is amazing just the phone is really good
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Does not live up to "Pro" moniker
on January 16, 2022
Posted by: FlyingShawn
There's so much to love about this phone, but the disappointing battery life and a fingerprint sensor that only works 1/5th of the time, at best(!), is completely inexcusable for a flagship/"Pro" phone. Also, three fantastic cameras (well, two plus an "ultrawide" that'd be better described as a "kinda wide") and they couldn't be bothered to program a Macro mode?!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer CareFebruary 25, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
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