Customer reviews from Google LLC
Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Customer Rating
5
Pixel 6pro
on January 14, 2022
Posted by: Cynt
Love it. The best phone I've owned. It takes phenomenal pictures. Very easy to use all together.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not thrilled
on January 14, 2022
Posted by: Jlynn
I am not impressed at all. All the apps and processes run slow. The phone calls have been crackling and not clear.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
Too early to tell
on January 14, 2022
Posted by: Steve
I will never understand why a company asks for a review after less than a week of using something. I switched from a Galaxy. It is different. I am getting used to it, but it is too early to make an accurate review.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any assistance from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Like this phone
on January 14, 2022
Posted by: Dave
Like this phone. Hotspot doesn't stay connected. For some reason every 2 to 3 minutes I have to rest it. Other than that this is a great phone
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I love it!!
on January 15, 2022
Posted by: Cabagg
I absolutely love my Pixel 6 Pro. I waited on getting it because of the bad reviews. I wish I hadn't. The fingerprint pass is not too slow for me. The charging is exactly how I was used to. It's not slow. I don't understand why there were bad reviews on it. I should have gotten it sooner. I love it!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Cool but glitchy
on January 15, 2022
Posted by: Britt
The phone itself had some pretty cool features. The setup was nice but switching from an android model to the pixel was not as easy as I thought. I lost many messages and other contents during the transferring and activation process. It also kept switching screens and having different freezes on the screen despite increasing the sensitivity. The fingerprint reader on the front screen is inconvenient and a major hindrance because if you have a good tempered glass screen protector then the phone does not pick it up. The camera is amazing and takes amazing pictures. But I ended up taking the phone back due to the screen freezing and switches.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 3, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Beautifully impractical
on January 15, 2022
Posted by: Scott
To start, it must be said that the phone is beautiful. The slick, glossy, rounded surface is very eye-catching and gets a lot of compliments. A in aesthetics. Except maybe for that giant protruding camera stripe on the back. More on that later.Performance-wise, it's great so far. Fast, snappy, responsive. The fingerprint reader is a bit slow compared to the old capacitive sensor, but works well enough. I do miss the low-power always-on notification screen from older Pixel phones.My biggest gripe gets to the downside of the smooth, glossy finish. There's just no friction to this surface. It tries to slide right out of my hands, right off of a table, etc. I've actually had my power cable slowly pull the phone off of my nightstand over a few minutes because the phone just has no grip.While the phone is gorgeous, it's just kind of uncomfortable and unwieldy to use. I'll probably get a cover just to improve the grip, and in hindsight I wish I went with the smaller Pixel 6, not pro.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Lots of potential.
on January 15, 2022
Posted by: Carlos E
This phone has tons of potential, but software still has some bugs and the fingerprint sensor is subpar. This would be acceptable at a lower price point but not at 900
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 25, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC