Customer reviews from Google LLC
Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Pixel 6 Pro 256GB - Stormy Black (AT&T)
Customer Rating
3
Perfect with one exception.
on December 15, 2021
Posted by: Tim D.
Love everything about my Pixel 6 Pro but one thing. The fingerprint security most often is NOT unlocking my phone.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
1
Might have made a BIG mistake buying this phone
on December 15, 2021
Posted by: clashcitytattoo
Basically, a so called "rapid charger" takes TWICE as long to recharge our battery, as our last Samsung one. Battery power lasts MAYBE 36 hours, even after being fully charged, with light to moderate usage. Wi-Fi constantly turning itself on, is quite frustrating. There's NO way this is supposed to be a superior phone, or even a competitor for an iPhone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on December 16, 2021
Posted by: S Lantz
First of all the bad which is not much the features that I'm missing from my Google pixel 3 XL are the following. Number one the squeeze the phone and speak. I miss the second would be the fingerprint on the back and third would be how slick the phone is without a cover. But otherwise bring it photography. The 28th zoom works amazing the sharpness of the images that you take arer just incredible. The phone is extremely fast without hardly any hesitation at all to do anything. I would definitely recommend this phone to anyone. I had apple in the past and I don't believe they hold a candle to this phone. Thank you. Google pixel for another incredible phone and my Google Pixel 3 XL lasted me 3 years. I almost hated trading it in because it's still worked perfectly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My new phone
on December 16, 2021
Posted by: Anonymous
I absolutely love my new phone .i would recommend this phone over iphone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
great. could be better
on December 16, 2021
Posted by: edgar
i miss the face unlock from the 4 and a notch wouldn't bother me if they brought it back. fingerprint is not always ideal or precise. other than the small things, best phone of the pixel line yet.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Few steps forward, a couple steps back.
on December 16, 2021
Posted by: Josh
The build of the phone is not quite as solid compared to the iPhone. It's certainly less weight, but has a hollowness that is peculiar. The camera cluster on the back bulges out and really requires a phone case with a lip to protect it properly. The phone is very tall and IMO should be a bit wider instead. Feels like I'm holding a long 2x4 in my hand. The front camera can be a bit distracting when playing widescreen videos. My two biggest complaints are the curved display and battery life. I truly don't understand the appeal of curved displays. Battery life is pretty bad under normal usage and I find myself constantly trying to optimize by turning off apps, location tracking and the 120hz feature. OS is still solid and why I stick with Android.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
To fix battery drain issues, please visit: https://goo.gle/BatteryDrain
If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Would have received a 4.5 but...
on December 16, 2021
Posted by: reallycoolcars
I'm so frustrated by this fingerprint scanner. Surely they knew how bad this thing was. The phone is so good but that one thing is probably going to drive me to changing. And why can't they do facial? Please Google please. I've had pixels since the 3 and I would kill for facial recognition.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1
Chunky BIG Heavy
on December 16, 2021
Posted by: Amir
My pixel 4 is way better then this big and overly heavy phone.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC