Customer reviews from thule-us-ca
Thule - Subterra Backpack, fits up to 15.6" laptop - Black
Average customer rating
4.3
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Thule - Subterra Backpack, fits up to 15.6" laptop - Black
Customer Rating
5
Stylish, great features, and well constructed!
on October 22, 2021
Posted by: dmbradleyx2
from Colorado Springs, CO
I needed a new backpack for work that would act as my daily use bag. I always liked the look of Thule backpacks, and once I looked at the features, I was sold. I was a bit skeptical of the color scheme (blue with orange highlights and interior), but once I received it, I was impressed. The photos don't do it justice. Great looking, comfortable pack that is extremely well constructed and has the right compartments for everything I need. I am a bit of a backpack junkie, getting a new one every few years, and this is by far the best I've owned. I'll stick with Thule from now on, without a doubt. Great product, great company - rugged, stylish, and all the features anyone would need. Excellent!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great underseat travel backpack
on January 17, 2023
Posted by: Po11o
from Miami
I was looking for a small backpack big enough to take my laptop, DSLR camera + lens, toiletries, some clothes and a downjacket. The space underseat of Air Canada is very small comparing with other airlines, so this backpack suited perfectly there, leaving me some room for my feet. Is not the most comfortable but its very sturdy and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great little work travel backpack
on January 30, 2022
Posted by: Andrew P
from Boston, MA
I was looking for something small when traveling for business, this is the perfect size and slimness.
Holds my laptop, tablet, chargers, notebooks, plus a few extras.
If you need more space I would opt for one of the larger models of this pack, 30L perhaps.
But honestly it is very solid and well built and perfect for what I need it for. Plus it looks great!
Nice work Thule!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
1
Bag is too narrow
on November 23, 2021
Posted by: DCB
from Indianapolis
I was excited to get my hands on this bag, but unfortunately that is where the excitement stopped. The bag is far too narrow for it to be functional. While advertised as 23L it actually has less usable space than the 16L bag that I was carrying before. With the length of the bag being so long, and with it being so narrow, along with a zipper that does not go down far enough, getting anything from the bottom of the bag is a real chore. When the interior pockets have items in them, getting to anything in the main pocket is really difficult because the items in the pockets occupy the open space. I would not recommend this bag if you regularly carry more than a laptop and a notepad.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer Service, November 24, 2021
Thank you for sharing your feedback on the Thule Subterra 23L.
I'm sorry you did not find the pack to your liking. The Subterra 23L is designed as a slim, streamlined daily commuter bag for those who like to travel light. While it is certainly capable of holding a workday's worth of supplies, for those who want to go into the office with more supplies, something like the Thule Subterra 25L or 30L may fit better.
If you purchased the backpack directly through Thule.com within the last 30 days, you could return it an try out one of the other backpacks in our lineup! Otherwise, I would check with the Thule dealer you purchased it from for their return policy.
I'm sorry you did not find the pack to your liking. The Subterra 23L is designed as a slim, streamlined daily commuter bag for those who like to travel light. While it is certainly capable of holding a workday's worth of supplies, for those who want to go into the office with more supplies, something like the Thule Subterra 25L or 30L may fit better.
If you purchased the backpack directly through Thule.com within the last 30 days, you could return it an try out one of the other backpacks in our lineup! Otherwise, I would check with the Thule dealer you purchased it from for their return policy.
Written by a customer while visiting thule-us-ca
Customer Rating
5
It's so nice!
on December 15, 2021
Posted by: Chin9
I just got it for early Christmas and it's great! Professional, nice, useful, and cool!
Can't wait to use it more honestly!
Can't wait to use it more honestly!
Written by a customer while visiting thule-us-ca
Customer Rating
4
Modern style
on August 22, 2022
Posted by: Captra
from Brunei Darussalam
I was indecisive in selecting the backpack for me. I want to use it for everyday work. it took me more than two weeks to make up my mind. in my mind was Thule, Bellboy or Homesite... but lastly I picked Thule Subterranean Backpack 23L due to it fits to my style and wants. it looks modern and stylish... its quite expensive but worth it.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great quality | My story
on September 1, 2023
Posted by: Akbar
from Tashkent
I’ve been using this backpack for a year now and its doing great, i use it everyday and right now also its in good quality. But I’m struggling to wash it, I don’t know how to wash it because it has cardstock where you put your laptop. I don’t know if i can use water to those areas, if thule support is reading it please reply
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca