Customer reviews from Braun
Braun - MultiMix Hand Mixer - Black
Average customer rating
4.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
36
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
2
88%of customers recommend this product.
(
44 out of
50)
Customer Reviews for Braun - MultiMix Hand Mixer - Black
Customer Rating
1
Beater release buton doesn't work
on March 16, 2025
Posted by: Gracie
Purchased this mixer twice (thought the first mixer was defective) so it was re-ordered. The beaters do not release when pressing the button. You have to press the release button then pull out the beaters by hand.
Response from BraunBy Delonghi, March 17, 2025
Hello,
Thank you for your feedback, and we're sorry to hear about the issue with the beaters. This is not the experience we want for our customers. Please contact our customer support team at 1-888-977-3578, Monday through Friday between 9 a.m. and 8 p.m. We’d be happy to assist with troubleshooting steps or arrange a replacement or return. Your satisfaction is our priority, and we’ll work to make this right.
Thank you for your feedback, and we're sorry to hear about the issue with the beaters. This is not the experience we want for our customers. Please contact our customer support team at 1-888-977-3578, Monday through Friday between 9 a.m. and 8 p.m. We’d be happy to assist with troubleshooting steps or arrange a replacement or return. Your satisfaction is our priority, and we’ll work to make this right.
Written by a customer while visiting Braun
Posted by: Luke
Verified Purchase:Yes
I love the quality of Braun products, but this blender arrived broken. The motor inside was shaking and probably got loose for some reason in the shipping. I returned it.
No, I would not recommend this to a friend.
Response from BraunBy Delonghi, August 20, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting Braun
Customer Rating
3
Love the Mixer the Whisks Not so much!
on December 22, 2023
Posted by: Bobbi
I like this powerful little hand mixer( HM1010) but the whisks are too flimsy for the power that this mixer puts out. Yesterday I was working on my Christmas cookies, blending just butter and sugar, and one of the whisks broke apart. Now my hand mixer only has 1 whisk making it useless. I have searched for replacement whisks and do not see any on your site. I hope I don't have to purchase an entirely new mixer just to get a whisk.
No, I would not recommend this to a friend.
Response from BraunBy DeLonghi Customer Care, January 2, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you.
Written by a customer while visiting Braun
Customer Rating
5
Great
on September 10, 2022
Posted by: Javert2000
[This review was collected as part of a promotion.] I got this for my wife as her old hand mixer was toast. This one is great, super easy to use. Easy storage, works well. Really easy to get out and use and useful for cooking. Braun is a trusted brand.
I would recommend this to a friend!
Written by a customer while visiting Braun
Customer Rating
2
Mixer is good, whisk attachement not so much
on March 28, 2022
Posted by: NM2021
I bought this mixer after Christmas and finally started using this February. Mixer itself is very good, light and has enough power for the weight/class of the mixer. Although would've been even better with a slower start. My biggest problem is with the whisk attachment. On the third use metal got bent. And we are talking about cake batter, nothing overly hard, no dough kneading nothing like that. I used Braun products for years and this is not the quality i was expecting, very disappointing.
No, I would not recommend this to a friend.
Response from BraunBy Wilfredo, Delonghi Consumer Care, April 5, 2022
Hello, while we are delighted to hear you enjoyed our Hand Mixer, we are sorry to learn about your experience regarding the whisk attachment. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who will be more than happy to speak with you regarding this experience. Please feel free to give us a call at 1-888-977-3578 Mon. - Fri. between the hours of 9:00 am - 8:00 pm est or by using the support tab located on our website. Thank you.
Written by a customer while visiting Braun
Customer Rating
3
Quiet motor, didn't like the plastic
on March 2, 2022
Posted by: JessieJess
[This review was collected as part of a promotion.] This Braun mixer comes with 2 attachments. One set is for general mixing and the other is for bread dough. I did not have a need for the bread dough attachments. Any bread I make is typically too large to mix by hand. We used the all purpose attachments for a pizza cheeseball/dip. The cream cheese was pretty thick, but that was no issues for the mixer. There was no need to use the higher speeds, number 1 was fast enough! I should have used a deeper/larger bowl because we had some splatter.
It has a nice quiet motor HOWEVER I did think the attachments looked a little cheap. My original hand mixer has all metal attachments. The Braun mixer has plastic and metal. The plastic was already dented/marked up when I opened the box and excess plastic was hard to peel away when washing. I washed it before use and worried the plastic could fall off into my food. The on/off button was a little tough to push but will probably loosen up with use. Prefer all metal attachments.
No, I would not recommend this to a friend.
Response from BraunBy Wilfredo, Delonghi Consumer Care, March 8, 2022
Hello Jessie, we are sorry to hear you are experiencing difficulty blending delicious food with our Hand Mixer, and to know the plastic on your unit arrived dented is disappointing. Your satisfaction will always be our top priority so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to assist you with this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-888-977-3578 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting Braun
Customer Rating
5
Small but Powerful Handheld Mixer
on March 2, 2022
Posted by: Kins
[This review was collected as part of a promotion.] I like this Braun mixer because it's not bulky, very lightweight, and sturdy. My wife loves it too because her arm doesn't get tired from using it. The Product Quality is a good grade, and the motor is robust compared to its size. It comes with a beater and kneader attachment with a 4-speed operation. It also comes with a bag to store attachments.
It is a sturdy and straightforward mixer that is very easy to use. The extensions are a unique design that makes cleaning them very easy. (Just put the beaters in the dishwasher.) It is a great little mixer.
I would recommend this to a friend!
Written by a customer while visiting Braun
Customer Rating
5
Works Great
on February 28, 2022
Posted by: Boss Lady
[This review was collected as part of a promotion.] For some reason, I have three handheld mixers, but this Braun mixer is my favorite one! It's lightweight and the design of the handle, is perfect! When not in use, the cord securely stays wrapped in place, which is a huge plus, for me. The included "carrying" bag is great, as it keeps all of the pieces together. The mixer itself, does a great job mixing, and even has a turbo speed. Surprisingly, the mixer (motor) is fairly quiet. I love the design of the regular beaters because they are so much easier to clean, after using. The included dough hooks work exceptionally well, for bread, pasta, and other thick doughs. Both sets of beaters detach very easily, with the push of a button. I would definitely rate this set five out of five!
I would recommend this to a friend!
Written by a customer while visiting Braun