Nothing but frustration with this company. I’ve spent 2 hours on hold over multiple calls to customer service. I’ve written 2 emails to the same. My unit showed up with a faulty UV-C bulb and I can’t get anyone to remedy the situation! I will be returning it for a refund and not happy to also being required to pay for return shipping!!
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, February 17, 2022
We are sorry to hear this. We were unable to locate a record for you using the information you have provided. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
I have had this product for a 1 year & 1/2. It has cleaned my air with no fail. It cleans smoke from neighborhood fire pits that come in my window which works well when I shut a window. Takes out marijuana smells and smoke. Which make me feel sick.
Takes out cooking oil and smoke when I burn something.
Takes out sewage sludge smells.
Takes out mold smell from the bathroom & with the help of cleaners.
The best thing I ever bought anyone with any allergies or who wants to breathe better this is a must buy
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
5
Crisp air
on November 9, 2020
Posted by: stm982
from Austin, TX
Length of ownership:1 week
[This review was collected as part of a promotion.] I got this air purifier for our master bedroom. We have two very large dogs, who sleep in the room with us. And a lot of the times, we sleep with the door closed. So, I had noticed that our room was starting to smell like "dog." After putting this air purifier in the corner of our room, I noticed a significant difference. When I walk in the room after being at work all day, the air just feels cleaner and more crisp. It is a little larger, but we have a large master bedroom so it blends in well in the corner of our room. It comes with a remote, which works well. It also has a blue LED looking light on it, which we don't typically keep on, but looks pretty fancy. For what it's worth, the light is not too bright to where you couldn't sleep if it were on. There are also several features that allow you to decide whether the buttons on the air purifier light up, whether the larger LED looking light stays on, or both. It has several speeds, but we keep it on the lowest setting, and it is quiet enough to where we don't have any trouble sleeping with it on (I'm a light sleeper). Overall I would give it a 9.5/10. The only downside I've noticed is the size, which for us, is not an issue.