Customer reviews from frigidaire.com
Frigidaire - 24 in. Wide 11.5 Cu. Ft. Garage Ready Bottom-Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
41
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
1
Customer Reviews for Frigidaire - 24 in. Wide 11.5 Cu. Ft. Garage Ready Bottom-Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Customer Rating
2
Freezer door problems
on March 28, 2026
Posted by: Nuddy
[This review was collected as part of a promotion.] Freezer door doesn't seal properly causing water puddles under the unit. Didn't purchase a warranty with it...lesson learned. Cost of repair far too high. So it'll be a towel until the unit fails completely.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2026
Hi there. Thank you for bringing this to our attention. We’re sorry to hear about the issue with the freezer door seal and the inconvenience it’s causing.
This is not the experience we want for our customers, and even without a warranty, our support team may be able to offer troubleshooting guidance or potential solutions that could help reduce the issue.
Please reach out to us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
This is not the experience we want for our customers, and even without a warranty, our support team may be able to offer troubleshooting guidance or potential solutions that could help reduce the issue.
Please reach out to us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good.
on March 5, 2026
Posted by: notdavid
[This review was collected as part of a promotion.] Already impressed, much better design and function than my last refrigerator. Very happy.
Response from frigidaire.comBy John, Online Outreach Specialist, March 5, 2026
Hi, Notdavid. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Second refrigerator
on February 1, 2026
Posted by: Yanni6605
[This review was collected as part of a promotion.] Purchased for our addition for overflow and convenience
Excellent fit for small space.
Great buy.
Excellent fit for small space.
Great buy.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 5, 2026
Hi there! Thank you for your feedback. We’re glad to hear the bottom-freezer refrigerator is a great fit for your addition and works well for overflow and convenience. It’s wonderful to know it fits perfectly in a small space and that you’re happy with your purchase.
If you need any assistance or have any questions, feel free to reach out to us via Live Chat at Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30am–8pm ET, and Saturday from 9am–6pm ET. We’ll be happy to help.
– Reed
If you need any assistance or have any questions, feel free to reach out to us via Live Chat at Frigidaire.com, or call 1-800-374-4432, Monday–Friday from 8:30am–8pm ET, and Saturday from 9am–6pm ET. We’ll be happy to help.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice refrigerator
on January 29, 2026
Posted by: DAB in ATX
[This review was collected as part of a promotion.] We have only had it a week, but so far the refrigerator is working great. Our space is narrow, about 24 inches wide, and it fit perfectly. Holds a lot.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like it.
on January 9, 2026
Posted by: Happy Sailor
[This review was collected as part of a promotion.] Exactly what I ordered. Everything I thought it would be. Not at all happy with the tracking. I had no idea where it was and nobody could tell me. Then it was here. Oh well. And now this silly form won't let me use my name. So call me Fred. Now Fred is already used. Call me Shirley. This is ridiculous. This form won't let me post a nickname. They have all been taken. How about Happy Sailor?
Written by a customer while visiting frigidaire.com
Customer Rating
5
just what i wanted!
on December 19, 2025
Posted by: noneleft
[This review was collected as part of a promotion.] I have an old house with a small built in fridge space so a garage fridge is just what i needed. The really nice thing with this one is it SO very quiet and the freeze area is all divided up nicely no longer having to deal with a freezer cube where things just get lost on the bottom and the freezer is nice and spacious too which was hard to find.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 27, 2025
Posted by: Ms Sherry
[This review was collected as part of a promotion.] I’m loving my new fridge! It’s quiet and holds the correct temperature. It’s exactly what I’ve wanted and am not disappointed!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 14, 2025
Posted by: lrose
[This review was collected as part of a promotion.] The Frigidaire replaced a more luxurious bottom freezer refrigerator that I had for 16 years and that fit snugly into a counter width space. I had to pay an additional fee to have the
door hinges switched from right to left hinge. The exterior is sleek and the door handles are easy to use. The interior of the Frigidaire is well-lit, the shelf space is adequate and the 37F temperature keeps food sufficiently cold.
However, the "Fresh Drawer" does not properly regulate the temperature and humidity
for storing vegetables. Salad greens become watery and turn to mush. Broccoli turns brown too rapidly when stored in the drawer. Because of this faulty drawer I
gave the box an average rating.
door hinges switched from right to left hinge. The exterior is sleek and the door handles are easy to use. The interior of the Frigidaire is well-lit, the shelf space is adequate and the 37F temperature keeps food sufficiently cold.
However, the "Fresh Drawer" does not properly regulate the temperature and humidity
for storing vegetables. Salad greens become watery and turn to mush. Broccoli turns brown too rapidly when stored in the drawer. Because of this faulty drawer I
gave the box an average rating.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 16, 2025
Hi there! Thank you for sharing your detailed experience with your new Frigidaire refrigerator. I’m glad to hear that you appreciate the sleek exterior, convenient door handles, and overall interior lighting and shelving. It sounds like those features are serving you well.
However, I’m truly sorry to learn about the issues you’re having with the “Fresh Drawer.” It’s frustrating when a key feature doesn’t perform as expected—especially when it impacts the freshness of your vegetables. Your feedback about the temperature and humidity regulation is very important, and I’ll be sure to share it with our product team as we continuously look for ways to improve.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
However, I’m truly sorry to learn about the issues you’re having with the “Fresh Drawer.” It’s frustrating when a key feature doesn’t perform as expected—especially when it impacts the freshness of your vegetables. Your feedback about the temperature and humidity regulation is very important, and I’ll be sure to share it with our product team as we continuously look for ways to improve.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com