Customer reviews from Mobile Pixels Inc
Mobile Pixels - DUEX Lite 12.5-Inch IPS LCD Slide-Out Display for Laptops - Gray
Average customer rating
4.6
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
219
4 Stars
78
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Mobile Pixels - DUEX Lite 12.5-Inch IPS LCD Slide-Out Display for Laptops - Gray
Customer Rating
5
This is simply awesome!
on August 2, 2021
Posted by: Anonymous
DuexPro has exceeded my expectations. The Duex Pro monitor is light weight, bright, and very clear. This has really increased my work productivity especially for on the go tasks/projects. Its quick and easy to setup as well.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
5
WFH Lifesaver
on August 2, 2021
Posted by: Anonymous
I bought this a month ago because I don’t have space for a full desk monitor in my small NYC apartment, and I’ve been working remote. It is easily the best purchase I could have made. Takes no time at all to set up-USB port connection- and fit on my 15” laptop perfectly. It’s a high quality display and it allows me to work ANYWHERE: kitchen counter, bed, living room, etc. My one note is it drains my laptop battery fairly quickly if I’m not charging it, but I don’t see this as a major problem considering I’m usually plugged in.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
5
Great product
on August 2, 2021
Posted by: Anonymous
This is one of the best products that I ever have. I bought this product for my coding study. I can have one screen for courses, while another screen is for coding. This product makes my study easier and smoother. I will definitely recommend this product to my friends.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
5
Eh, it’s ok, I guess
on August 2, 2021
Posted by: Anonymous
I’ve had this monitor for 8 months now and it’s a great addition, but not for MacBook Pro users. It’s really annoying when working in Xcode and both screens just go black for no reason, then they flash and come back on. I’m also not comfortable with needing to have a 3rd party program installed in order to use the monitor. This monitor is also power hungry, it cuts battery use to half. For MacBook users, if you have an iPad, just use SideCar, the screen is about the same size anyway.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
5
MoblePixels Stands Behind their Product
on August 2, 2021
Posted by: Anonymous
I've only gone through the warranty process a couple of times, but I don't remember any that went as well as this one (and if I remember right, the each of the others were a real struggle). The tech support team was willing to replace the screen upon hearing of my two issues, but gave me a procedure to try first and I was happy to do it. The process was easy to follow and fixed the first issue right away. The second issue was minor, but bothered me enough to where I didn't want to use the monitor for work (it flickered every so often and for some reason flashing lights and such make it too frustrating for me to concentrate well - so I just went back to doing a one-monitor setup until the replacement came). It's too bad that we weren't able to fix the 2nd issue with a new cable, but I'm really glad to be back to enjoying a dual-screen setup while on the road.Very happy with the product and this company. I plan to always have a MobilePixels monitor with me while traveling and love the convenient/ingenious design of it.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
4
Makes working from home easier
on June 13, 2022
Posted by: Minerva
I use spreadsheets for work and have a nice 34" monitor at work that really helps, but I needed something at home because my little laptop monitor was not cutting it! I researched monitor extenders and decided to go with this brand because of the good reviews and price. My intent was to also use it on my personal computer (MAC) for my personal spreadsheets (I know...). This extender works great with my HP laptop, but with my MacBook Air, it's a bit heavy and pulls back on the screen, but not so bad. I should mention I use a stand because it feels better on my wrists, but have to take the laptop off the stand because I can slowly see the extender sliding down. Overall, I would recommend it. It has made working from home easier.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
2
Great Idea, limited implementation
on May 29, 2022
Posted by: Richard
So I loved the idea of this, I researched options, and went with this model for all of the positive reviews. When you look at the compatibility section of the FAQ they say ONLY that it is compatible with "all sizes" of laptop, sans 11" which will require the kickstand. What they do not tell you is that this will NOT stick to all laptops. I have an ASUS ROG Zephyrus high end laptop that I use for mobile music and other production. It has the SLIGHTEST bit of curve to the back side of the screen and there apparently is no tolerance engineered into the product to handle this. They do not even warn you or have you check for compatibility first. When I say slight curve, however I really do mean slight.. it's so slight I never would have noticed it were it not for this being unable to stick. Upon contacting support, the response was to tell me that I could go buy the kickstand for it. If I had room for that while traveling, I would not need this. I was unfortunate enough to pay full retail, hefty price to then be told I have to spend more to even use it. The stand-up thing to do (no pun intended) would be to verify my laptop make and model, and send me a kickstand so I can get at east partial use out of it without spending more $$ that I should not have to. It's unconscionable to for them to know about large brand relatively ubiquitous laptops in the creative space (people who can especially benefit) out there that are NOT compatible with this and to say nothing. It would be a simple addition to the FAQ, save a lot of heartache, but apparently they would rather bait and switch this subset of their customers while also wringing some more $$ out of them for an additional stand, which I refuse to pay for out of principle.. I will design and 3D print one if I can get over the sick feeling I get thinking of how they are intentionally obfuscating this fact for $$ when I look a it.
So, other than the lack of company morality, it's a reasonably well built device. The resolution to size might leave some with trouble reading it, and a serious lack of space if pixel doubling to enlarge the on-screen elements. I started at 0 stars for screwing me over as a customer, gave them two for having a pretty good realization of a neat concept, but took one away when I realized that this display also has no sense of being on the left side. If you were to use it on the left they have instructions to use Windows or OSX internal screen manipulation to flip it over. The end result is a somewhat wonky power up when you get to try and read the firmware's graphical elements upside down, or figure out the OSD, upside down. This is also bad news for anyone running non-mainstream *NIX OS' which may not support flipping of secondary displays. I hope they decide to moral-up and put someting in their FAQ, however I doubt that is going to happen as long as they can continue to dup this subset of their customer base and get away with it.
Response from Mobile Pixels Inc By jackyao, June 5, 2022
Hi Richard,
Thank you for your feedback and sorry to hear that the product doesn't work
as you expected.
Thank you for your feedback and sorry to hear that the product doesn't work
as you expected.
Written by a customer while visiting Mobile Pixels Inc
Customer Rating
3
DuexLite
on December 28, 2021
Posted by: Anonymous
Was excited as I received this a as a gift, and was very dissapointed. Lag hen connected, doesn't run at optimal speed. Installation is not as easy as advertised and the sticky adhesive is not a top line quality. Display is glitchy when transferring from main laptop to Duex, overall for the price definitely not worth it.
Written by a customer while visiting Mobile Pixels Inc