The phone is nice enough. Pretty much easy to use. I'm having a problem getting the answering icon to be able to answer the phone. Won't swipe or touch.
Response from simplemobile.comBy SIMPLE Mobile, September 3, 2021
Hi. This is Robert from SIMPLE Mobile. Thank you for the rating! If you have suggestions for improvement that could better our service in any sphere, please let us know. Have a great day!
Written by a customer while visiting simplemobile.com
It is a very nice cell phone. And well worth the good price I paid. I have owned mostly Samsung and Apple before. And they are the best around. But LG has long had some great products! This being no exception!
Written by a customer while visiting simplemobile.com
Can't get phone activated.sayscannot find device and no service at my location.
Response from simplemobile.comBy SIMPLE Mobile, October 12, 2021
Hi. This is Frank from SIMPLE Mobile. We apologize for the inconvenience this may have caused you. Let us take a closer look into what's going on and provide the best possible resolution for you. To assist you, kindly copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
I love the phone itself but I didn't have it 2 weeks and it completely shut off and wouldn't turn back on and it would not register the charger so I had to send it back so I am without a phone until they get mine to send me one back. Highly irritated
Response from simplemobile.comBy SIMPLE Mobile, January 3, 2022
Hi. This is Frank from SIMPLE Mobile We apologize for the trouble this may have caused you. We understand where you are coming from. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2EETNDo t and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com