Customer reviews from sony.com
Sony - SRSRA3000 Wi-Fi Enabled 360 Reality Audio Wireless Speaker - Silver
Average customer rating
4.5 out of 5
4.5
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Sony - SRSRA3000 Wi-Fi Enabled 360 Reality Audio Wireless Speaker - Silver
Customer Rating
5 out of 5
5
Hard to believe until you hear it
on May 6, 2021
Posted by: falconrunner
Gender:Male
Verified Purchase:Yes
I have an irregular-shaped room and I was concerned about the immersion effect. I greatly surprised and pleased with the overall sound. It was great to hear some variation as I moved around the room near some of the openings of the room. Seamless setup took just a few minutes. Worth every penny.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMay 7, 2021
Hi Falconrunner, Wow! Thank you for choosing our SRS-RA3000 Premium Wireless Speaker with Ambient room-filling sound. We're really glad you are satisfied with your purhcase and you're enjoying the ambient room-filling sound of the unit. Enhance your day-to-day life with the ultimate in background music. The SRS-RA3000 with ambient room-filling sound is a compact wireless speaker that’s easy to use and simple to set up anywhere in your home. Thank you for your purchase! -Jess
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Awesome product
on September 29, 2021
Posted by: Pam b
Gender:Female
Verified Purchase:Yes
Brought this and very happy with it. Love the features and the high quality sound.The speaker is easy to use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportSeptember 29, 2021
Hello Pam b,

Thank you so much for your honest review!

We are really thrilled to hear that you are very happy with your new SRS-RA3000. We are also pleased to hear that you love the great features and outstanding sound quality of this speaker.


Enhance your day-to-day life with the ultimate in background music. The SRS-RA3000 with ambient room-filling sound is a compact wireless speaker that’s easy to use and simple to set up anywhere in your home.

Thank you so much for your purchase and for choosing Sony!

- Romeo
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Whoa!
on April 10, 2021
Posted by: Gabe69
Gender:Male
I'm so happy with this that i started dating it! It actually works!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportApril 11, 2021
Hi Gabe69, We are glad to know that you are so happy with your new Sony wireless speaker. Whether you're reading, cooking, working, or catching up with friends, the ambient room-filling sound is the perfect accompaniment. With its built-in Chromecast, the SRS-RA3000 allows you to stream music, online radio, and podcasts from your smartphone, tablet, or laptop. Download the Sony | Music Center app to your smartphone and enjoy wireless control of your music. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Premium Speaker - Its ok
on October 8, 2022
Posted by: Antonio Pezzino
Gender:Male
Verified Purchase:Yes
The speaker design is nice but the speaker is very high pitched and if you try to turn it up to loud it’s screeching at you. It’s ok for low volume and the 360 sound is nice but needs more base in it.
Response from sony.comBy Sony North America Customer SupportOctober 9, 2022
Hi Antonio,

Thank you for telling us about your experience with your SRS-RA3000. We are sorry to hear about the issue with your unit and we also appreciate your feedback regarding the very high pitched noise when the volume level it turned up. If you experience static, noise, or sound interruptions, try the following:

• Make sure that the volume of the connected device is not too loud.
• If the connected device has an equalizer function, set it to off.
• Keep the speaker away from microwave ovens.
• Try setting the speaker somewhere by changing the distance between the speaker and the indoor Wi-Fi environment, etc.
• Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the BLUETOOTH device.
• Turn off the connected device, and then turn it back on.

For more information, you may refer to this link: https://helpguide.sony.net/ha/srsra3000/v1/en/contents/TP0002936093.html

Despite your concerns, we're happy that you like the overall sound quality of the speaker. If you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Regards,
Jess
Written by a customer while visiting sony.com