Customer reviews from cafeappliances.com
Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection, In-Oven Camera, and Built-In Wi-Fi - Platinum Glass
Average customer rating
4.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
44
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
41 out of
43)
Customer Reviews for Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection, In-Oven Camera, and Built-In Wi-Fi - Platinum Glass
Customer Rating
5
Excited for the upgrade
on June 16, 2022
Posted by: Shellycombers
from Sonoita
So far we love our cafe double ovens. They are really user friendly and have so many options for cooking. Who knew there were ways to cook outside of bake and broil? I’m still in the honeymoon phase so I’m very happy.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Outstanding replacement
on March 5, 2023
Posted by: HBW2
from Cleveland, Ohio
The WiFi connectivity of this oven is a feature more used than expected. Being able to start the oven remotely and monitor progress from anywhere is very beneficial. It heats up in half the time our old oven did and cooks evenly at the proper temperature. The hands-free door opening is great when carrying heavy casseroles or trays. The air-frying works incredibly well, so much so that we don't use our countertop one any longer
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cooks great but sometimes it’s difficult to cook
on March 8, 2023
Posted by: Cemvomund
from St. Paul mo
The screen where we select the options constantly goes blank so we do not know where to push to make it work. Luckily we are able to use our phone or we would not be able to cook at all.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, March 10, 2023
Greetings!
Thanks so much for taking the time to leave a review on your Café built-in convection double-oven wall oven! We're so sorry to hear that you are having this trouble with the appliance, because this wall oven is truly wonderful! when operating at optimal performance!
What you have described above does not sounds like normal operation, and we would recommend that you schedule a service appointment with our Factory Service Team so that we can ensure this gets resolved for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our excellent team of qualified technicians can get this taken care of for you, no problem! Thanks again for your review! -Devin@Café
Thanks so much for taking the time to leave a review on your Café built-in convection double-oven wall oven! We're so sorry to hear that you are having this trouble with the appliance, because this wall oven is truly wonderful! when operating at optimal performance!
What you have described above does not sounds like normal operation, and we would recommend that you schedule a service appointment with our Factory Service Team so that we can ensure this gets resolved for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our excellent team of qualified technicians can get this taken care of for you, no problem! Thanks again for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek Design and Love the Connectivity to my Phone
on June 22, 2023
Posted by: Pamela S
from Marathon, FL
I love that the ovens have no handles and can be easily opened and closed with just a push of a finger. I also love that I can set the oven to preheat, walk outside and my phone tells me when it's ready. I also love the ease of the roll-out racks. It also preheats WAY faster than my last double-oven I had.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, June 30, 2023
Hi there!
Congratulations on your new Café double wall-oven! We certainly appreciate you choosing Café Appliances for your home. We are thrilled to hear that you are loving the design and performance this wall oven has to offer. The wi-fi feature truly is convenient when it comes to alerting you when the oven has preheated to the set temperature.
We hope you will enjoy this appliance for many years to come. Thank you for choosing Café Appliances for your home!
-Devin@Café
Congratulations on your new Café double wall-oven! We certainly appreciate you choosing Café Appliances for your home. We are thrilled to hear that you are loving the design and performance this wall oven has to offer. The wi-fi feature truly is convenient when it comes to alerting you when the oven has preheated to the set temperature.
We hope you will enjoy this appliance for many years to come. Thank you for choosing Café Appliances for your home!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek and simple control layout
on July 27, 2023
Posted by: RussDeFixer
from Santa Rosa CA
Clean lines, easy to understand control surface, touch to open and LARGE capacity on Both Ovens. Add all the extra cook functions and We just love cooking with it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lots of features
on February 14, 2024
Posted by: Anonymous
This is the nicest oven I’ve ever had. Beautiful and loaded with great features.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Looking & Performing Oven
on March 5, 2024
Posted by: Midnightsun
from Montreal, Canada
We have been using this oven for about 2 years now, nothing negative to say at all. Oven is wonderful in every way. Love the clean look of the push to open doors. Oven heats up fast and the convection part is quiet. The slide out racks on bearings work very well and the black speckled interior looks clean even if it is not. Only wish there were a few language options to choose from as English seems to be the only one available.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Looks can be deceiving
on December 31, 2021
Posted by: GinaT
from Ft Washington MD
I was impressed with the appliance. Didn't really want a smart appliance but when I received it and saw the convince of having it open on command I began to see the utility. On the second day of having the appliance, the smart feature stopped working! I have tried getting support from the store where it was bought, Bray and Scarff in Alexandria VA with not luck. They do not return my calls. I have tried to reach GE and have been on ridiculously long holds. They are eager to sell but not so eager to support the product. Not sure I would spend this much again for this type of service.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sharon@GEA, GE_Appliances, January 5, 2022
Hi, Thanks for your review! We're very sorry to hear the smart feature stopped working on your new oven and can imagine how disappointing this is for you! We are committed to answering your questions or any concerns you may have. Please contact GE Appliances Connected Home Help Desk at 1-800-220-6899, Monday - Friday: 9 a.m. - 6 p.m. ET. Thanks for reaching out, we hope this is taken care of soon! - Sharon@GEA
Written by a customer while visiting cafeappliances.com