Customer Reviews for Sun Joe - Electric Multi-Angle Pole Chain Saw - Green
Customer Rating
5
The Best
on September 8, 2017
Posted by: Old Geezer
from Warren, MI
I purchased this pole chain saw because after checking all other makes, I found that this saw appeared to be of a better quality for the money...After using only once, I have no regrets and find that this saw is outstanding for use as a homeowner.....
Love it, I have damage to my back & shoulder. I was dreading trimming my 6 fruit trees with a ladder & chain saw. The Sun Joe pole saw made quick work of the trees. The adjustable head made trimming the upper branches easy. It's not too heavy at full reach. I highly recommend it.
Written by a customer while visiting snowjoe.com
Customer Rating
5
DO NOT WAIT
on April 12, 2018
Posted by: RayHubb
from Tennessee
Been using a manual pole saw for 20 years and (now in my 60s) I decided I can't stand in one spot for hours hacking back and forth to cut a 2 inch limp. Found this on Walmart and decided to go for it. It arrived and was easy to put together. I have used chain saws all my life and even though this is technically a "chain saw", it is more like a saws-all on a pole. This thing ROCKS. No noise, gas or smoke. It cuts like butter and I actually look forward to finding more use for it. No more wiggling through the limbs to get access to the cut. Now just shove it in there and whack it off. I now cut my way in. I start at the ends of the limb and cut the end off then work my way back as clearance will allow. A couple of cuts along the way and the entire limb is down and I am still standing in the clear. If you have any limbs to trim, don't get out the gas and oil pull- rope saw and grab this and be done before you would get the old gas saw started. I should have bought this decades ago. NOTE: I first started to set up the saw out of the box and attached the bar with chain. I loosened the nut (holding the sprocket cover) by finger's grip and it easily removed. I set everything up and tightened it back like I found it. Then I noticed a tool/wrench accessory in the box which had the one end screwdriver for tightening the chain tension, and the other end had a hex nut wrench. Wondering what on earth the saw had that required a wrench I looked at the manual and saw the bar/chain tightening sprocket cover has a hex nut. I was loosening and tightening the cover with my fingers not realizing the actual nut was hidden UNDER the plastic cover I was loosening and tightening with my fingers. You have to pry the nut's cover off with the other end (screwdriver) of the wrench to access the actual nut.
This saw is a life saver with a 2 year warranty. Registering it online gave me 90 days additional...I am so upset I didn't get this decades ago.
I had a very small problem with a part and called for support. Patricia was very helpful and immediately identified what needed to be sent to me. As promised, I received the part quickly and am looking forward to tackling my next project.
This is the perfect pole chain saw for me. I'm a 71 year old woman, and I needed a saw that was lightweight and good quality. This saw fits my needs perfectly. My handyman looked it over and used it, and verified that it is a high quality saw. I'm very happy with my purchase.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Excellent pole saw and customer service
on May 8, 2018
Posted by: Romeotrd
from Middletown CT
First I revived a defective pole saw that did not operate. I contacted customer service and the were very helpful. I was sent a brand new pole saw and it arrived at my door within a few days.
I used the new pole saw to cut the tops of two trees off. The unit was very powerful and exceeded my expectations! Sun Joes equipment is very good and i would recommend to my friends.