Customer reviews from snowjoe.com
Sun Joe - Electric Multi-Angle Pole Chain Saw - Green
Average customer rating
4.8
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
91
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Sun Joe - Electric Multi-Angle Pole Chain Saw - Green
Posted by: Long Island
Gender:Male
Length of ownership:1 year or longer
Verified Purchase:Yes
Very good pole saw, within two year warranty period drive gear stripped. Contacted SunJoe to obtain new gear however internal parts not available. Called on a Friday and by the following day had a brand new replacement complete Pole Saw in hand!! Incredible service standing behind their product. Returned the damaged unit to Snow Joe with a return label provided at no cost to me. The following week bought another SunJoe Pole saw for my other property. Very easy to use and does a great job reaching up high to trim branches without having to use ladders and chain saw....a great safety factor.
Pros: Great Value, Easy To Use, Accurate Performance, Easy to store, Lightweight, Unique Features, Great Design, Easy to assemble, Powerful
I would recommend this to a friend!
Written by a customer while visiting snowjoe.com
Posted by: Sanfranann
from Slidell, LA
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
This pole chain saw is better than ever. No kickback, telescopes, adjustable angle for cutting. I'm a 71 yr old woman and I love using my Sun Joe pole saw. I find that the adjustable chain angle is the best help for me.
Pros: Great Value, Easy To Use, Accurate Performance, Easy to store, Lightweight, Unique Features, Durable, Great Design, Easy to assemble, Powerful
I would recommend this to a friend!
Written by a customer while visiting snowjoe.com
Posted by: dottieb10
from Grant, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to trim some branches that were skimming the top of our porch, and it did the job without being dangerous to use. Our porch is on the second story, and my husband was able to reach the branches from the edge of the porch without a ladder due to the nice 15 feet reach.
Written by a customer while visiting snowjoe.com
Posted by: Active 64
from California
Verified Purchase:Yes
The chain wore out after 4 uses. The first few times it cut brilliantly. A little cumbersome when fully extended.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Not what I expected
on November 21, 2021
Posted by: Hanni
from California
I bought the pole chain saw as I hoped with a horizontal tilt I could cut along my 150 ft long bougainvillea hedge with ease. Unfortunately, the blade only tilts vertically which doesn't help much. However, the main problem is that the twigs of the hedge get caught in the chain causing it to come off. To complete the 150 ft, I had to clean and re-mount the chain 4 times.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 20, 2022
Thank you for taking time out of your day, to provide feedback on this product. We appreciate you as a customer. If you have any questions or concerns going forward, please do not hesitate to reach out to us. Take care! #GOWITHJOE
Written by a customer while visiting snowjoe.com
Customer Rating
4
The Chain
on October 17, 2017
Posted by: Flojo
from Gwynn Oak Maryland 21207
Tried to use this item for the first time today. Problem: The chain was moving in the wrong direction,, not cutting the tree. How can this be corrected?
Written by a customer while visiting snowjoe.com
Customer Rating
1
Scie 8 pouces
on April 29, 2023
Posted by: Msbdfh
Ça fait 7 mois que j'attends pour avoir une chaîne de replacement, vous vendez ce produit encore mais vous n'avez pas de pièces, je suis vraiment déçu
Written by a customer while visiting snowjoe.com
Customer Rating
5
A great product to do it your self.
on October 5, 2014
Posted by: MB
from Queen NY
use it to trim the branches on my backyard
Pros: Easy To Use, Lightweight, Powerful, Compact, Rugged
Cons: The Extension Longer
I would recommend this to a friend!
Written by a customer while visiting snowjoe.com