Customer reviews from snowjoe.com
Snow Joe - 24V-SS11 24-Volt iON+ Cordless Snow Shovel Kit | 11-Inch | W/ 4.0-Ah Battery and Charger - Blue
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
59
4 Stars
14
3 Stars
9
2 Stars
2
1 Star
3
Customer Reviews for Snow Joe - 24V-SS11 24-Volt iON+ Cordless Snow Shovel Kit | 11-Inch | W/ 4.0-Ah Battery and Charger - Blue
Posted by: Cub Fan
from Aurora, CO
Verified Purchase:Yes
I am absolutely amazed that this small tool works so well. It does the job beyond my expectations AND it's so easy to work with. I'm still trying to find the right angles use with my Snow Joe. Not to worry I'll figure it out. Thanks for creating this product.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Too small and not worth it
on January 25, 2026
Posted by: andee
I've had this snow thrower for over a year and have used it several times in different conditions. It is best for use on snow that is 5 inches or less. It will not handle well anything more than that. Also, the 11-inch size is too small, you'll have to make many passes and spend a lot of time to get the job done. The worst part is that it does not have the ability to direct the location of the snow, thus you can only throw it forward. This is usually not the optimum thing to do, so I end up not using the thing and reverting to a shovel. On the plus side - it does send the snow pretty far if the snow if powdery and not icy or heavy. In summary, I do not recommend this snow thrower.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 26, 2026
Hello Andy,
Thank you for taking the time to share your experience with the Snow Joe Cordless Snow Shovel. We sincerely apologize that the product did not meet your expectations. Your detailed feedback regarding snow depth, coverage area, and the ability to direct the snow is very valuable, as it helps us identify areas for improvement in product design, functionality, and overall performance.
We will be sharing your comments with our team to ensure they are considered in future product enhancements. If there is anything further we can assist you with, please feel free to contact our customer support team at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST.
Thank you for taking the time to share your experience with the Snow Joe Cordless Snow Shovel. We sincerely apologize that the product did not meet your expectations. Your detailed feedback regarding snow depth, coverage area, and the ability to direct the snow is very valuable, as it helps us identify areas for improvement in product design, functionality, and overall performance.
We will be sharing your comments with our team to ensure they are considered in future product enhancements. If there is anything further we can assist you with, please feel free to contact our customer support team at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST.
Written by a customer while visiting snowjoe.com
Posted by: ChuckT
from Springville, NY
Verified Purchase:Yes
I have used the SnowJoe 3 times and am very happy with it's performance. It does really throw the snow a distance. I have a gravel drive and it has not had an issue with occasional stones. I am happy with the length of the charge on the battery.
Written by a customer while visiting snowjoe.com
Posted by: Senior Lady
from Hamilton, Ontario
Verified Purchase:Yes
This product was perfect for me to use. I got in in time to use in the last 2 snowstorms. As a senior, a full-sized snowblower was just too heavy for me but the SnowJoe battery operated shovel worked really well. It wasn't too heavy, I bought an extra battery which rechared quickly after the initial charging. I did my own driveway, front sidewalk and even my next door neigbours sidewalk on 1 battery charge. I was very pleased how well it worked {I even easily put it together myself} and wished I had bought it earlier in the season.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Disabiity d DC power ithe best way!
on February 24, 2019
Posted by: hey you
from Bloomingdale, NJ
Nice to remove the snow when I want so I can get out when I want! Easy to use!
Written by a customer while visiting snowjoe.com
Posted by: Dezi
Verified Purchase:Yes
We live in Maine, sooo... we are getting 10-18 inches today. I use this on my deck stairs. Makes my snow removal so much easier than the Shovel! I use the snow joe snow thrower for large areas.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Don't waste your money
on January 31, 2021
Posted by: jeff d
from pittsburgh pa
This product does not work as well as the video shows, especially on brick pathway and driveway. The bottom kept getting stuck and it didn't throw the snow as far as seen on the video. It also left a layer of snow on the ground that I had to go back over with a shovel. it is also difficult to move, would be better if there were small wheels on the back.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great Cordless Snow Shovel
on January 25, 2020
Posted by: Sand115
from Midwest
I’m a female homeowner, close to 60 with back problems, and this cordless snow shovel works great for me! I can do almost the entire 2-car driveway on one battery charge, so I may invest in a second battery so I can get it all done with one outing. Because of how it throws the snow, it’s not great on stairs, but that’s not a problem. Having a tool that gives me the ability to take care of my own property is well worth it. Light, fluffy snow is key; heavy, slushy snow gets jammed up in the auger and the unit stops.
Written by a customer while visiting snowjoe.com