Customer reviews from snowjoe.com
Snow Joe - 24V-SS11 24-Volt iON+ Cordless Snow Shovel Kit | 11-Inch | W/ 4.0-Ah Battery and Charger - Blue
Average customer rating
4.5
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
57
4 Stars
14
3 Stars
8
2 Stars
1
1 Star
3
Customer Reviews for Snow Joe - 24V-SS11 24-Volt iON+ Cordless Snow Shovel Kit | 11-Inch | W/ 4.0-Ah Battery and Charger - Blue
Customer Rating
5
EXCELLECT PRODUCT
on January 29, 2022
Posted by: MollyB
from Centereach NY
Gas powered snow blowers are too heavy for me to use and a manual shovel is getting difficult as I get older. I ordered this product after a friend referred me. I used it for the first time today and what a blessing. Cut through 19" deep NY snow with almost no effort. I just wish I had gotten an extra battery as it only lasted about an hour because the snow was so deep (just ordered a second battery). I highly recommend this for anyone!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Super!
on November 13, 2022
Posted by: Aaron L
from Omaha, Nebraska
Worked great the 1st winter I used it, the battery last for almost 30 minutes, I bought a 2nd battery.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Poor product
on November 20, 2022
Posted by: Little
Purchased the Snow Joe for my boyfriend in 2021 for Christmas and less then a year later the battery won't take a charge. Stay away from this product.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, November 21, 2022
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love my Sunjoe snow blowing shovel!
on December 5, 2024
Posted by: Bryan F
I got my Sunjoe snowblower shovel for my birthday in August and just used it for the first time. I'm extremely impressed with how it worked on 6" of light snow. The battery didn't quite last as long as I'd like, so I ordered a second one. I'm very happy with how easy it was to do my driveway and it's a pretty decent sized drive.
Written by a customer while visiting snowjoe.com
Customer Rating
2
on December 5, 2024
Posted by: BigE3737
Bought this thinking it would help me as I am partially handicapped & walk cane assisted. Without any type of wheels or rolling assistance, this is basically like using a shovel except it throws the snow, but only in one direction. For myself, this is mostly a waste of time & money. Especially if the snow is wet.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Good for seniors too
on January 7, 2025
Posted by: KMac
from Colorado
I just cleared my patio of a 3" snow with my 11' Snow Joe Snow Thrower. I am an 84 yr old woman - I've had it for 3 yrs and love it. What is different this year is that I am now using a cane. I was easily able to do it one handed - just gliding it off in stripes. Thank you so much Snow Joe for this wonderful, reliable tool that makes something possible for me.
Written by a customer while visiting snowjoe.com
Customer Rating
3
powerful but too small and linited
on January 7, 2025
Posted by: andee
from Freehold NJ
Just got to use my new SnowJoe on a couple inches of light snow. It is light enough to move around and the Snow Shovel sends the snow at least 15 feet forward, so I'm impressed with its power. The problem I have with it is that it can only send the snow forward. At only 11 inches wide, It is also too small for my liking. It takes forever to clear any sizeable area. It also seems to struggle when there's a lot of snow (more than a few inches). If this Snow Shovel had the ability to send the snow to either side, and was a few inches wider, I would give it 5 stars. But I do not recommend it as is.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Love my little snow shovel/thrower.
on January 20, 2025
Posted by: Athena
from West Virginia
This is my first winter with this where I have a lot of snow. I love this shovel/snow thrower. Lightweight, easy to use, a charge lasts a while. However it cannot handle much more than 3 inches of snow without stopping. Snow packs in front of it.
If you regularly get more than 3 to 4 inches of snow, ho with the next size up.
If you regularly get more than 3 to 4 inches of snow, ho with the next size up.
Written by a customer while visiting snowjoe.com