Customer reviews from snowjoe.com
Snow Joe - 24V-SS11-XR 24-Volt iON+ Cordless Snow Shovel Kit | 11-Inch | W/ 5.0-Ah Battery and Charger - Blue
Average customer rating
4.4
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
59
4 Stars
14
3 Stars
9
2 Stars
2
1 Star
3
Customer Reviews for Snow Joe - 24V-SS11-XR 24-Volt iON+ Cordless Snow Shovel Kit | 11-Inch | W/ 5.0-Ah Battery and Charger - Blue
Customer Rating
5
Nice shovel - works well!
on January 7, 2022
Posted by: Bertley
from Long Island, NY
Out of the box, it only took a few minutes to assemble the handle. I charged the 5 amp battery and my shovel was ready to go. Two days later, we had our first snow fall and I was able to test it out. It really works! It cleared my walkways and steps with ease. I then used it in the spots where my gas snowblower was not able to access do to limited space. If the snowfall is not deep (3 inches or less), it can do all of your snow removal in no time. If the snow is more than 3 inches, it will do the job but take a little longer time wise. The battery is great - lasted much longer than the 26 minutes noted in the specifications. Overall, I am happy with my purchase.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Good battery life
on December 5, 2021
Posted by: Pekk
from South Range, WI
This product is ok but not up to the hype on the video or the printed advertising. When cleaning off the deck it pushed the snow ahead of the machine rather than blowing it. It worked somewhat better on the concrete and blacktop garage apron but still had to use constant back and forth motion to blow snow in front of scraper blade.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 19, 2022
Thank you for taking the time out of your day to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Take care!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best snow day ever!
on February 15, 2021
Posted by: Snowcat007
from Cincinnati, Ohio
I bought this gem 2 years ago and took a lot of grief from my husband about wasting my money. Unfortunately he passed away before we could use it.
Well, it finally snowed! And I’m one happy camper! This bad boi went thru 6 inches of snow like a hot knife thru butter. Truly amazing!
Did my porch, steps and driveway in less than 20 minutes! Who knew shoveling snow could be so much fun?
There is a learning curve though, which I found out the hard way. Make sure your out of the way of the snow blowback or you’ll end up a bit frosty, lol.
I did have problems with assembly, I ended up removing the plastic cord protector and was able to get the cord in the poles. Customer service was great in helping me with this.
I recommend this this gem to everyone, especially those like me who have had to take on home maintenance unexpectedly.
Well, it finally snowed! And I’m one happy camper! This bad boi went thru 6 inches of snow like a hot knife thru butter. Truly amazing!
Did my porch, steps and driveway in less than 20 minutes! Who knew shoveling snow could be so much fun?
There is a learning curve though, which I found out the hard way. Make sure your out of the way of the snow blowback or you’ll end up a bit frosty, lol.
I did have problems with assembly, I ended up removing the plastic cord protector and was able to get the cord in the poles. Customer service was great in helping me with this.
I recommend this this gem to everyone, especially those like me who have had to take on home maintenance unexpectedly.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Save Your Back
on February 15, 2021
Posted by: gscaton1
from Severn, Md.
Thought this was a gimmick tool until I bought it. So easy to put together and easy to use. Battery lasts a very long time. Only problem I had was wet snow it clogged some but was easy to unclog by just turning it upright and let the snow fall out. Worth every penny. My neighbors saw mind and now 5 of us in the neighborhood have one. This one has great reviews and trust me they are correct.......
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best Product Ever
on February 12, 2021
Posted by: gscaton1
from Severn, Md
This is not a toy. Used it first time. Did driveway, deck, friends deck, my brick walkway. Same battery. Will say if you have wet snow it might clogged a few times. Ni bug deal, just pick up and put down. Uncloggs. Works great. Worth the money..
Written by a customer while visiting snowjoe.com
Posted by: big dog
from Castleton ny
Verified Purchase:Yes
Great tool to add to your snow arsenal.Works as it says
Written by a customer while visiting snowjoe.com
Customer Rating
5
Little but mighty!
on February 2, 2021
Posted by: TJ Y
from Allentown, PA
30”+ snowstorm and this was a LIFESAVER! Every 5-6” inches I was able to clear the driveway with no issues. No clogging and fairly long-lasting (&fast charging) battery!
Written by a customer while visiting snowjoe.com
Customer Rating
1
Don't waste your money
on January 31, 2021
Posted by: jeff d
from pittsburgh pa
This product does not work as well as the video shows, especially on brick pathway and driveway. The bottom kept getting stuck and it didn't throw the snow as far as seen on the video. It also left a layer of snow on the ground that I had to go back over with a shovel. it is also difficult to move, would be better if there were small wheels on the back.
Written by a customer while visiting snowjoe.com