Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: jl10
Verified Purchase:Yes
All I can say is you get what you pay for. This product is cheaper than the competition and there's a reason for that. I will never use it again.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Laura21
from Chicago, IL
Verified Purchase:Yes
I had an issue with the home office and property tax portion of the program. Had to file an extension and was advised to change one of the forms from my mortgage company to make it work. My taxes are still under review, should get a refund since your accuracy review said all correct when it was not.
Pros: Easy to install
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Not very intuitive
on February 3, 2017
Posted by: SLKO
from KETTERING, OHIO
Marital status:Married
I don't find this software very easy to maneuver with, plus they need to dumb down descriptions of what things are. If the software asks a question, the question should be obvious. If I want to talk to a helpdesk, that number should be handy.
Cons: Time consuming, Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
WHERE DO I MAIL RETURN
on January 24, 2017
Posted by: joedem
from Boston, MA, United States
Marital status:Married
WHY IS IT SO DIFFICULT TO ADD A SEARCH QUESTION... WHERE DO I MAIL THE COMPLETED RETURNS
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
the latest Updates
on January 28, 2017
Posted by: gros
from Maryland, United States
After the latest updates of this software, errors were pop-up, even the updates were successfully completed. See the pop-up window:
NoTaxDataStoreHandle found for a TaxDataStore
(see TaxDataMgr::getTaxDataStoreHandle0)
(see TaxDataMgr::getTaxDataStoreHandle0)
I was Forced to click OK, then this software is freeze. The program STOP working. Tried many times, and nothing is working.
I am recommending all if you, NOT Update your program until the software is stable.
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
AMATEUR PRODUCT
on January 31, 2017
Posted by: FRUSTRATED TAX PREP
from FLORIDA
Marital status:Married
AUDIT WARNING AND THE REASONS WERE COMPLETELY WRONG. THERE ARE NO REAL INSTRUCTIONS OTHER THAN WHAT THE IRS INSTRUCTIONS TELLS YOU.
Cons: Hard to prepare
Pros: Easy to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
HORRIBLE SOFTWARE
on February 3, 2017
Posted by: WAZZZPOOH
from BURNSVILLE, MN
Marital status:Married
DATA FROM FED NOT TRANSFER TO STATE, STATE FORM HAD NEGATIVE FED INCOME NUMBERS AND NO INFO ON STATE TAX FORMS, CANNOT FILE STATE DUE TO MISSING INFO: CANNOT VIEW STATE FORM ON SOFTWARE HAVE TO PRINT OUT TO SEE IT....
Cons: Time consuming, Hard to fix issues, Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great explanations with ease to follow.
on March 22, 2017
Posted by: Star Hobdy
from El Paso, Texas
Marital status:Single
I love the audit, error check and ! icon, easy to learn and know your mistakes, Thank you
I would recommend this to a friend!
Written by a customer while visiting HRBlock