Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
1
2017 state return still pending 10 months later
on December 1, 2018
Posted by: Timm2017
from Ohio
I filed both federal and state but only the federal got transmitted and filed. The state return was transmitted but still in pending status 10 months later.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
copletely satisfied with your product
on January 28, 2019
Posted by: stet
from enid, ok
I have used your tax product for the past five years.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on January 28, 2019
Posted by: Mill12
from Dallas Tx
Been using for years love it would definitely recommend to others
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
This is a great software product.
on April 2, 2019
Posted by: Sjs1
from Denver
I have used this product for many years and I have not had a single issue with it. This product will make doing your taxes a less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Software needs improvement
on April 9, 2019
Posted by: Bama Hiker
from Alabama
I have been using the H&R Block software for a decade now and have noted that the tax law explanations are getting shorter and more confusing. I would rather read more and have better examples than have a short, quick read explanation that is too simple and leaves more questions. Also, HRB could help EVERYONE who buys their tax preparation software and then provide the COST information when the "tax preparation fee" question comes up in the interview process! That would be HUGE help to ALL of us who have bought their product on line. That isn't a rocket science issue and should be an easy fix going forward.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Received The Same Return As My CPA Calculated
on August 2, 2019
Posted by: JoKiEx
from Los Angeles, CA
I had my CPA calculate my 2017 household return, and her calculation matched the H&R Block software return calculation. The HRB software is 80% cheaper. I'll continue to use the CPA for my business, but I'm using HRB for my personal taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Features
on September 18, 2019
Posted by: S P Jolly
from Franklin, Michigan
I did 3 returns however there was a problem when we filed our return saying that the code was not valid
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
HRB software is good, but for a few annoying holes
on October 3, 2019
Posted by: jack of spades
from portland, oregon
holes:
1. no external docs. will import for me - have to enter everything manually, import some vital data from previous return
2. unless I missed how to do it (looked for at least 30 min.) program does not import 1099 payer data from previous year - have to re-enter all payer names, addresses and EINs for each one by one
3. navigation is often lugubrious, for example: if one needs to jump into a specific place in the interview, it usually requires starting at the beginning of that interview topic sequence and clicking through a stack of screens - program needs a big navigation map in a sidebar which can be used to click directly into an entry screen without doing the whole tour for that section
4. 2018 took me to the ACA form 8962 data entry screen when needed - 2017 did not - the return was rejected - missing form was not caught in the HRB final data check - I had to do an 8962-A follow up and actually had to talk to an IRS agent to get it done - then (no fault of HRB) but the Government Shutdown delayed the refund even further, to the point it got lost in their system - finally got the refund actuated by calling before doing 2018 taxes just now before the extension DL - what a series of cock ups - all this (as mentioned) no fault of HRB, but a glitch in the 2017 program initiated the cascade of cock ups - like I often say: most corporations, on their best day, are about as good as the government
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock