Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
1
Glitches prevented e-filing
on September 8, 2018
Posted by: 2017 User
I bought the premium installed package + 1 state, rather than use the online version. There were glitches with the installed software. As a resulted, I had to print my returns and incur additional costs with Fedex, instead of being able to use the included e-filing option.
The program automatically loaded a prior year AGI from my last year's return which was wrong because I did not file with H&R block, and then it would not let me change it, which I needed to to do for e-file. Then I could not print the PDF to allow me to mail my return.
When it was taxcut it was a great product, now it is cluttered up piece of garbage. The so called worksheets are difficult to use. I'll use the old paper method. The only benefit is the efile.
Wound up paying twice to file my state taxes because the instructions are fague and now I have to deal with getting reimbursed. Does not give reasons why something needs to be entered one way or the other.
Overall I like the program which I have been using for many years. However, the IRS rejected my 2017 e-filed return because of the incorrect 2016 gross adjusted income that it pulled from last year's return. The number is correct on my 2016 return, but the 2017 program used a different unknown number.
Been using HRBlock for years. always pretty straight forward, but this year it didn't allow me to file state electronically and wouldnt let me into the return to fix the error.