Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
1
garbage program
on April 16, 2018
Posted by: markj46064
I have had a business for years. I loaded my prior years return to start with. I entered my business data for the current year The software lost my business data. it allowed me to file my return without even checking vs the prior year to verify everything was right. Do not buy this product
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Paid too much. The features I wanted didn't work.
on April 16, 2018
Posted by: Not Happy 7328
The IRS instructions wanted me to put a word in a column which H&R had as date only. Could not override. Tried to access a feature which used the web. Page appeared after minutes - it was blank. Never got it to work.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible state programs
on April 16, 2018
Posted by: tiedyeguy64
I have used the federal and my local state software for years, and had no issues. This year I had to file in several states, but the various state programs were expensive and had no real direction to them. I had to spend hours on the sate websites looking up instructions, and even then it was confusing. I found I had to constantly find the various forms and manually fill them out. I will use other software in the future.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Not so good!
on April 17, 2018
Posted by: rewalt
I have used H&R Block, and its predecessor TaxCut for many years, since home computer based tax packages first came out. This year's version is by far the worst. I wanted to file an extension. After putting in the information I had, and estimating the others, I tried to print the form for mailing. The software is unable to find my printer, so I printed in to a pdf file, which I still couldn't print. So I tried to file electronically, but it kept asking me to check and recheck the same data. Asked for my drivers license info twice.
I am not sure even now if the extension has been.
I am not sure even now if the extension has been.
Sorry H&R, you lost a long time customer.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Very Confusing for 1st Time Contractor
on April 17, 2018
Posted by: Agent101
I worked as a self employed contractor and this system was confusing. Assistance is offered on each section however the answers are vague and not helpful. I would not recommend spending money on this again. I would rather go to a professional for help in the future.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
cant efile
on April 17, 2018
Posted by: josh170106
this is the second time that i cant efile. i keep getting rejection notice "due to multiple attempts" even though its the first time for this account.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
progam do not delete info when you delete an entry
on April 18, 2018
Posted by: missy haro
i was checking to see if I was going to get more money if I opened an IRA account, so I put YES when asked if I wanted to open an IRA, and put $1000. since I did not get any more money back, I went there and changed the yes for a NO But did not give me the option to erase the $1000. I thought I was gone. But when I e-filed and got my copy I found out that the $1000 contributions was still there!! NOW I have to do an amended return. BAD!!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
not impressed
on April 25, 2018
Posted by: mommy5
do not like menu selections, nor how difficult it is to navigate, nor the difficulty in printing needed forms. WILL NOT BE USING NEXT YEAR!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock