Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
3
More Difficult at Age 77
on October 13, 2017
Posted by: 50 Years of DYI
from Texas
Marital status:Married
I have used the H&R Block Tax Prep software for several years. This year was the most difficult. Eventually, I learned that my Deductions and Exemptions exceeded my AGI by more than $10,000 ! No Taxes Due ! However, I struggled with the "Dividends and Distributions" interview this year. I wanted to go back, and edit my entries for several income items. When I 'right clicked' on the data entry box, I was presented with a list of all the worksheets which I had created for this interview topic (about 12 items this year). No specific LINK from the date entry blank to the correct worksheet !? I noticed that problem last year, also. This year, I 'guessed' which worksheet I needed - the worksheet was presented - and it was for the wrong income source. So I clicked to 'close' the worksheet. Guess What? The data from that worksheet was entered into the 'blank' for the income source - even though I had opened the wrong worksheet !? I just happened to notice the change this year - same thing may have happened last year, but I didn't notice !? Also, I struggled with the K-1 sheets for Limited Partnerships. I had several this year. And I thought the requested for data input were ambiguous !? Too many referral to instructions. Too many letters such as I. or J, or K, or etc. with asterisks? Anyone else have that problem? You need to be a CPA to enter the data from the LLP reports to the interview slots for the Block program.
Cons: Time consuming, Hard to prepare
Pros: Easy to install, Maximizes refund, Easy to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent. Only one BIG problem: see review.
on October 27, 2017
Posted by: defg
from Lancaster, PA
Several years ago, this software included direct access to many PDF IRS forms and publications and instructions. I strongly recommend returning this feature.
Overall, my experience with the software was excellent.
My primary criticism is rather specific, referring to Form 4797, line 6. There is zero information about this line in form or instructions, and in particular, where in the big IRS world "line 32" is supposed to come from. I have ZERO CONFIDENCE in the number that the software inserted in this line. PLEASE EXPLAIN TO ME INDIVIDUALLY!!!
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not Good
on January 16, 2018
Posted by: zalex
from Washington State
The Business Income Section is worse than useless. I would think that H&R Block would understand basic P&L Statements. Apparently not!!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: dkinser
from Newnan, GA, United States
Verified Purchase:Yes
You can buy the software, attempt to do your taxes, may be successful; but only after updates that can take days or weeks. I'm still waiting on an update to file my State taxes. Federal was filed, but had to wait for days for an update to do that. Not impressed.
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: LJero2017
from Wellington, FL, United States
Verified Purchase:Yes
I bought the (Premium 2017 software) last week to use on my MAC. I can't save my return as I have done on previous years software. I can't close the program as I close any other program on this computer. I am hoping future update will correct these problems soon.
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Did not perform to the extent of what it cost.
on February 1, 2018
Posted by: Caroly
I bought this to do my federal and state of Maine taxes. The federal tax return was accepted and the Maine tax return was rejected, therefore, I am instructed to mail it in. I thought I paid the price to have both of them done correctly and submitted. Unfortunately I wasted part of that fee.
Pros: Fast
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Never have all the state forms that I need.
on February 4, 2018
Posted by: AZSunshine
I was excited this year when I saw that some of the forms I needed to e-file my state return were finally available, BUT then realized that they still did Not have all the ones I needed. Once again I have to mail in my state return. What good is software if they don't have all the forms? Very disappointed!!!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block 2017 Premiom Tax Software
on February 12, 2018
Posted by: sgabrus
from Big Bend, WI, USA
This year's software has to many bugs in it. It started out not being able to transfer last year's taxes into the program. Then when I went out and came back in to finish my taxes they weren't in the spot the should have been. I finished my taxes and e-filed them but again when I came back into the program they still weren't in the spot they should have been. I had to go to file and then resents to find them. After my taxes were accepted I was give then option to print the Federal status submission number but not my states status submission number, they are two different numbers. Finally the program gave me a hard time saving the return for next year, it kept telling me it couldn't be saved because a file already exists with the name and when I clicked to override the previous file for the current file it wouldn't let me. I had to renamed the return to save it.
Pros: Easy to install, Easy to prepare, Fast
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock