Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
3.1
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
97
4 Stars
30
3 Stars
19
2 Stars
35
1 Star
82
55%of customers recommend this product.
(
137 out of
249)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
3
The basics are still the same and helpful, but
on March 12, 2017
Posted by: Starchy
from St. Louis, Missouri
Marital status:Married
The basic process is still the same and helpful. However, the details of lacking. For example, there has been a rapid increase in high-deducible health plans, and instead of the software walking you through the right questions to determine your tax status for a health savings account (HSA), it just says go find IRS form 8889, fill it out and insert line 6 back into the software. There were similar situations where in the past the software walked you through the process, so I would say the quality is steadily decreasing over time.
Cons: Hard to prepare
Pros: Easy to install, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Screen freezes when reloading
on March 13, 2017
Posted by: MG Enrolled agent
Marital status:Married
Problems with app freezing when reloading a partially complete return and addng more data
Cons: Hard to fix issues, Hard to import
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
It said it had software for estates
on April 9, 2017
Posted by: MCook1
from Rockford, MI
Marital status:Married
I bought it as it said it had software for estates, but it was only a form if you were adding the estate to your personal taxes. I am the executor of the estate and it does not have the form I need. I can't even figure out if I by the business one if it will have the right form. I have used H&R Block for it before, and am very disappointed in spending the money for software that I can't even use to do the taxes I bought it to do! What a waste of money. Something similar last year, but it had not said it on the box! I checked this time and it said it had it and it does not!!! So maddening. I think I will have to try different brand of tax software next year.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
2
Unclear and Infuriating
on April 10, 2017
Posted by: mistermuck
from Tigard, OR
Marital status:Married
A lack of clarity dominates this program, especially compared to its competitors. Clicking the "Learn More" buttons often results in generally unhelpful dialogue boxes. I found myself "Googling" my questions rather than relying on the program's suggestions. Worst of all, when on the payment screen, it was unclear that paying with a credit card would lead me to a third party site (I had to click "Learn More" to even find out at all) and was charged an additional processing fee. This needs to be made much more apparent in the future. Other than the clarity issues, I'd say this program is "just OK."
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Junk product
Verified Purchase:Yes
Terrible. Let me e-file with incomplete forms causing huge problems. Never use it again and will get all family and customers to drop also
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Best Tax Software on the market
on January 20, 2017
Posted by: Nwright
from Visalia, CA, United States
Marital status:Single
HR is the best software you can purchase. It's user friend and accurate. I will also do my taxes with H&R Block Software.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy and clear, excellent year to year
on January 23, 2017
Posted by: xerostate
from Indianapolis, IN, United States
Marital status:Married
I've used this for years and it's so simple and easy to follow. We have a rental property and it helps us step through the depreciation and expenses.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Used this for years!!
on January 31, 2017
Posted by: rneill
from Missouri
Marital status:Married
We have a complicated tax situation (W-2, Farming, Depreciation,Self-employment and Ministry) HR Block Premium has an answer for everything and we have been very pleased for several years.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock