Customer reviews from lg.com
LG - STUDIO 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry - Stainless Steel
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for LG - STUDIO 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry - Stainless Steel
Customer Rating
3
Looks good, update to follow
on October 7, 2023
Posted by: swanman823
[This review was collected as part of a promotion.] just had it installed and haven't used it since my kitchen is still being remodeled. However it only comes with one glide out rack which seems cheap for an oven this expensive. I'm willing to buy another glide out rack but NOBODY can tell me if it's available or the part number, cost, etc. so I can order one.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 6, 2023
Hey there, we are glad to hear you love the gliding rack in your LG Wall Oven. The part number is AHT54382601, so you can fall in love with both of them! ~Tegan
Written by a customer while visiting lg.com
Posted by: Sandybug
from Birmingham Al
Verified Purchase:Yes
First one came damaged. Second one worked for a month and then had a door sensor fail. Still not fixed. Disappointing
Quality
2
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, September 13, 2023
Hi Sandy, we realize your experience falls short of our standards and would love to help! So that we can help make things right, please contact our social media team via PM on Facebook or via DM on Twitter. Our handle for these platforms is @LGUSSupport. If you don't mind, please include your phone number and range information in your message to us (model and serial numbers). We look forward to helping reach a resolution! ^Chris
Written by a customer while visiting lg.com
Posted by: dhm23
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fairly good but some oddities:
* the clock runs fast. How does that happen in the 21st century especially for an internet connected device?
* you can't check the temperature while it cools down after use (I want to put in my proofing bread)
* sous vide and air fry are not really either
* steam cook is okay but its maintenance takes 2 hours and when it thinks it needs it, it won't do anything even if you're in the midst of a bake
* given all the other features, why not also dehydrate?
* the display is overwrought and has no simple large time display
* the clock runs fast. How does that happen in the 21st century especially for an internet connected device?
* you can't check the temperature while it cools down after use (I want to put in my proofing bread)
* sous vide and air fry are not really either
* steam cook is okay but its maintenance takes 2 hours and when it thinks it needs it, it won't do anything even if you're in the midst of a bake
* given all the other features, why not also dehydrate?
* the display is overwrought and has no simple large time display
Quality
4
Features
3
Value
3
Response from lg.comBy LG Digital Care Team, June 3, 2024
Hey there. We know the importance your LG microwave can have in your kitchen and we want to help you get back to enjoying easy cooking. We want to learn more about how we can assist you at this time, and see what options you have available. Please send us a private message on social media @LGUSSupport with your contact information, so that we can look into your case. We're always here to help. ^ Diego
Written by a customer while visiting lg.com
Posted by: CeeGull
from San Diego, CA
Verified Purchase:Yes
A prime example of nothing is as simple as it seems. It takes a while to learn the peculiarities of this oven, but it definitely turns out perfectly cooked food. But one feature drives me nuts. You can't see the readout of the temperature or time because it's underneath where you hold your finger. It would be a lot simpler to just type it in. Or at least put the control underneath the readout. Very annoying. I also don't like banging on the glass door to turn the light on. What's so hard about touching the icon??
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, June 16, 2023
Thank you for taking the time to post your review for your LG STUDIO 4.7 cu. ft. Smart InstaView® Electric Single Built-In Wall Oven. We appreciate you mentioning how you could improve your experience with this range oven. Please feel free to fill out the following form at our official feedback site here: https://www.lg.com/us/support/feedback. As a continuously innovating company, we're always seeking ways to improve our customer satisfaction ratings. We regularly review customer submissions to see whether to make changes to future generation models. We'd appreciate your submission! ^Chris
Written by a customer while visiting lg.com