Customer reviews from shop.mattel.com
Hot Wheels - Action Massive Loop Mayhem - Blue/Orange
Average customer rating
3.5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
20
4 Stars
5
3 Stars
2
2 Stars
5
1 Star
9
61%of customers recommend this product.
(
22 out of
36)
Customer Reviews for Hot Wheels - Action Massive Loop Mayhem - Blue/Orange
Customer Rating
1
4 year old daughter broke launcher 1st time using
on December 25, 2021
Posted by: Busted
from Salineville, Ohio
My four year old daughter Was so excited to play with this and first time she smacks launcher it breaks
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Consumer Services, December 26, 2021
We're so sorry the launcher broke on first use. Please reach out to our Consumer Services team when you have a chance, we'd like the opportunity to make it right. All our contact info can be found here; https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Slam launcher broke immediately
on January 3, 2022
Posted by: keesd
from South Dakota
Impressive looking set, but poorly designed. The slam launcher broke on the first use. Very disappointing for something at this price point.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, January 5, 2022
Sorry to hear that! Give us a call so we can help at 800.524.8697
Written by a customer while visiting shop.mattel.com
Customer Rating
2
Big bummer!
on June 21, 2022
Posted by: Leady
from Holland, MI
My son got this from his Auntie. We set it up together and had fun with the car that it came with but had a hard time finding other compatible cars that would work with this. Most cars are too heavy and will fall off the track. Then, to boot, the lever on the part that injects the cars on to the track broke. I am now having trouble trying to find a replacement part for it. Double bummer!
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, Consumer Services, June 23, 2022
I’m so sorry to hear this! Please give us a call so we can help you with this at 800-524-8697. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
2
looks cool but poor execution
on November 16, 2021
Posted by: vaalga81
from Vancouver, Canada
my son was excited to get this and chose it himself. He built it with his sister right when we got home. The car that came with the set went around the loop once maybe 20% of the time while the majority of other hotwheel cars we had failed to make the loop. The wheel isn't strong enough to keep sending it around either. As a result we could never get multiple cars in the track with enough speed to get a crash, most cars would get half way around the loop and fall down. my son keeps asking how to fix it and is disappointed with his first hotwheels experience.
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, November 18, 2021
We’re sorry to hear this. Our Consumer Services team would be happy to help. You can reach them at 1-800-524-8697, Mon.-Fri., 9am-6pm ET.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Christmas present lasted 2 days poor plastic
on December 27, 2021
Posted by: Dan IA
from IOWA
So the piece that lunches the cars snapped. My son who is 6 at first was hitting the pádel lightly. Then he saw that that was not launching the cars enough so he resorted to hitting it with the bottom of his palm in a fist shape with great success. Unfortunately after 2-3 days of play the hitting was too much of the plastic launcher and it snapped.
Hard to tell but plastic is barely hanging on in the picture shown. Barely hanging on at that corner
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, Consumer Services, December 28, 2021
We are very sorry to hear about your frustrating experience. Our team would like the opportunity to resolve this for you. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
not enough power to drive car around loop
on September 17, 2021
Posted by: kaidoy021
from San Francisco
My son was excited to play with the set. He picked it out himself. Sadly the power doesnt push the car enough to go around the loop more than once.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, Consumer Services, September 21, 2021
Our Consumer Services team would like to get playtime back on track! You can reach them by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Impressive Track Set
on September 24, 2021
Posted by: Renee E
from Pacific Northwest
[This review was collected as part of a promotion.] The Massive Loop Mayhem is an impressive set. The plastic is substantial and on the thicker side, providing great structural support for the loop (the strength helps it shake less as cars are speeding around), but the down side is this set would be difficult to break apart and put away.
The hand launcher takes a bit of practice to get the hang of, but the good news is that you don’t need to use the hand launcher to get the full experience of cars looping and crashing. The set has a strong motor launcher that kicks the cars around the track, and any kid can easily roll cars into the motor launcher.
Because mastering the hand launcher is a bit more difficult on this set than our other Hot Wheels sets, I wouldn’t recommend this set for a preschooler or a kid’s very first Hot Wheels track set, but for a slightly older kid that loves to see their cars crash, this could be a great set! My second grader throughly enjoys it. It’s also good to know that none of the many Hot Wheels cars we’ve crashed in this set have been damaged or broken. All of our little Hot Wheels cars crash, and are ready to go again!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Great features
on June 11, 2021
Posted by: Monya0810
from Little Rock,AR
[This review was collected as part of a promotion.] I received this product a week ago and I tell you my kids were so excited. Very Quality toy. I would definitely buy this toy for a child on there birthday or special occasions. Wasn’t a bad price once I looked to see how much it cost.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com