Customer reviews from geappliances.com
GE - 27" Never-Scrub Heavy-Duty Roller Rack Accessory - Silver
Average customer rating
2.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for GE - 27" Never-Scrub Heavy-Duty Roller Rack Accessory - Silver
Customer Rating
1
Doesn't fit in oven
on September 3, 2020
Posted by: Petersonj
from Wilton, CT
Doesn't fit into oven. Scrapes side upon removal. They offer graphite to fix, but it is too tight to work.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Rack doesn’t fit and scratches oven
on December 29, 2024
Posted by: Bon64
Rack doesn’t fit and scratches oven. Seems to be a common complaint. 27” rack is a poor design
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 14, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding this roller rack along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Still a problem
on September 16, 2023
Posted by: Wastate guy
Same as the previous review. The rack doesn’t fit and scratches the oven. I have the rack in the back of the house. It will never be used. I’m looking at buying another regular rack for the oven. It’s too bad they didn’t just give us two regular racks with the ice
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 19, 2023
Good afternoon,
Thank you for taking the time to leave a review. We are sorry to hear that the oven rack doesn't fit, and scratches the oven. This is certainly not normal operation, nor the quality that we expect. We're happy to do what we can to assist further, so an agent is going to be reaching out to you directly via email. Please be on the lookout for this email, and respond at your earliest convenience.
Thank you,
-Devin@GEAppliances
Thank you for taking the time to leave a review. We are sorry to hear that the oven rack doesn't fit, and scratches the oven. This is certainly not normal operation, nor the quality that we expect. We're happy to do what we can to assist further, so an agent is going to be reaching out to you directly via email. Please be on the lookout for this email, and respond at your earliest convenience.
Thank you,
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Much improved!
on November 1, 2023
Posted by: Angie8808
from Louisville, KY
I replaced my standard oven racks with these. These work much better! I don't have to scrub them and I can put them in the dishwasher. They still look new after 3 years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works excellent
on March 6, 2024
Posted by: Zoi24
from Dallas, Texas
This oven rack is excellent - fits the oven, moves easily no scratches.
No comparison with the original ones included with the oven. going to buy another one.
No comparison with the original ones included with the oven. going to buy another one.
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com