Customer reviews from geappliances.com
GE - Range Hood Charcoal Filter - Black
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for GE - Range Hood Charcoal Filter - Black
Customer Rating
5
Easy to install
on May 27, 2019
Posted by: Maria21
from Plantation, FL
So easy to install. I was wondering where the screws were until I removed the metal filters. Installation was a breeze.
I would recommend this to a friend!
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
JVX5300SJSS?
on June 15, 2023
Posted by: Chris4124789
from South Dakota
I was told the JXCF55 filter is what works with the JVX5300SJSS range. I don’t think that’s correct.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 16, 2023
Hello - Thank you so much for reaching out and sharing your feedback. We are happy to provide some guidance towards this.
The correct charcoal filter for JVX5300SJSS is JXCF55. If you are having some trouble getting this installed, you can check out page 7 inside the user manual. This section has the step-by-step for getting it added on. We're going to go ahead and share the link here: https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf?
If you have any other questions, feel free to let us know. We are always happy to help. - Jonathon@GEA
The correct charcoal filter for JVX5300SJSS is JXCF55. If you are having some trouble getting this installed, you can check out page 7 inside the user manual. This section has the step-by-step for getting it added on. We're going to go ahead and share the link here: https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf?
If you have any other questions, feel free to let us know. We are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on May 2, 2024
Posted by: JM5354
from Florida
While this filter claims to fit my GE vent, it doesn't look like it to me. Instructions for mounting the filter on page 7 of the manual are vague and poorly illustrated. Mounted with "tabs against blower" the filter protrudes slightly into the metal grease filter below it. Provides virtually no ventilation to the right side of the vent this way. Also filter does not seem securely in place. Tried installing it the other way, not as bad a protuberance but still looks wrong.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, May 3, 2024
We're here to assist you with your charcoal filter. Your comments regarding the part are important and we will pass your feedback on the instructions along to our team. The filter has been tested with this installation to properly ventilate the cooking surface below. We do not recommend installing the filter in any other way than what is depicted in the instructions.
Written by a customer while visiting geappliances.com
Customer Rating
5
Filter Hoax
on May 26, 2020
Posted by: Harry Snodgrass
from Chicago IL
Purchased and installed. The 10 minute install is a JOKE! Guaranteed it's an hour if you already have all the tools handy.
Bigger issue is...purchasing a charcoal filter is not possible, at least not from GE.. They are out of STOCK! No Dimensions given, so you can't have one fab'd. Hello GE you're killing me!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com